Brief Job Overview

The External Engagement Associate supports the execution of external engagement, communications, and stakeholder outreach activities across USP's Global Health and Manufacturing Services (GHMS) portfolio. This role plays a critical coordination function across events, communications products, social media, and stakeholder engagement efforts-helping ensure high-quality, timely delivery of external-facing activities.

Working under the supervision of the Director, External Engagement, the Associate contributes to amplifying USP's thought leadership, strengthening partner engagement, and supporting priority visibility and influence opportunities. This is an individual contributor role that combines strong writing and communications, coordination, and project management responsibilities.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP's People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The External Engagement Associate has the following responsibilities:

External Engagement & Stakeholder Management Support:

• Maintain stakeholder trackers, engagement calendars, and coordination tools.
• Conduct research on organizations, events, and engagement opportunities to inform team planning.
• Prepare briefing notes, background materials, presentations, talking points, and summaries for meetings and engagements.

Events & Convenings:

• Provide coordination and logistical support for conferences, webinars, roundtables, and other events including development, issuance, and tracking of invitations, development of event materials, onsite logistics, and other tasks as required.
• Assist in development of invitations, agendas, speaker briefs, run-of-show materials, and post-event summaries.
• Conduct event scanning for upcoming engagement opportunities and support event planning workflows and strategy.
• Coordinate internal review and approval processes for event sponsorships and conference submissions.

Communications & Content Development:

• Draft and support development of communications materials including email invitations, newsletters, fact sheets, web content, talking points, and short-form content.
• Support development, review, and dissemination of communications collateral and thought leadership products.
• Coordinate editorial, design, and print processes and ensure timely delivery of high-quality materials aligned with USP standards.

Social Media & Digital Engagement:

• Draft social media content in support of GHMS priorities.
• Maintain editorial calendars and support execution of digital campaigns.
• Track and compile performance metrics for social media and digital activities.
• Monitor relevant social channels and accounts for developments, engagement opportunities, and external trends.

Operational & Team Support:

• Manage vendor selection, coordination, contracts, and invoicing processes.
• Update and maintain templates, trackers, and team resources including SharePoint and Teams sites and project management tools.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• Bachelor's degree in communications, public health, international affairs, public policy, marketing, or related field.
• 2-4 years of professional experience in communications, stakeholder engagement, event coordination, or related areas.
• Strong writing, editing, and organizational skills.
• Ability to manage multiple tasks and deadlines with keen attention to detail.
• Strong interpersonal skills and ability to work across teams in a matrixed environment.
• Ability to synthesize and translate complex information into clear, audience-appropriate content.

Additional Desired Preferences

• Experience in global health, pharmaceutical industry, international development, and/or nonprofit environments.
• Demonstrated experience supporting events, convenings, or stakeholder engagement initiatives.
• Experience with social media, analytics and content development platforms and tools such as such as Constant Contact, Marketo, Canva, Adobe Creative Cloud, Hootsuite, or similar platforms.
• Experience leveraging AI to enhance communications effectiveness by supporting content development, optimizing messaging for target audiences, and improving efficiency in drafting, editing, and dissemination workflows.

Supervisory Responsibilities

None, this is an individual contributor role.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Compensation

Base Salary Range: USD $87,330.00 - $108,400.00 annually.
Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job-related reasons.
Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.