Expert ServiceNow CMDB Engineer

NeoMax

$120K — $145K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 11 years of relevant experience in software engineering or related field
  • Bachelor's or master's degree in a relevant discipline
  • General understanding of IT environments, including various device types
  • Strong grasp of ServiceNow development, particularly in CMDB and related functionalities
  • Experienced in Agile methodologies and using JIRA for project management

Responsibilities

  • Develop and maintain CMDB integrations for Zero Trust Architecture initiatives
  • Coordinate with service providers to enhance CMDB quality
  • Create and schedule discovery jobs for Configuration Items
  • Ensure data integrity among CMDB stakeholders
  • Update integrations to adapt to evolving data sources
  • Support ZTA objectives by providing necessary customer management information
  • Customize and configure ServiceNow applications and workflows to support ZTA

Benefits

  • Opportunities to collaborate on cutting-edge Zero Trust initiatives
  • Engagement in a critical area of IT security and architecture
  • Work within Agile teams, enhancing professional development in dynamic environments
  • Potential for significant impact on organization's IT infrastructure and security posture
  • Access to training and development opportunities in ServiceNow and related technologies
Full Job Description
Job Description

We are seeking a skilled Software Engineer to assist with the maturing of Zero Trust Architecture (ZTA) efforts. Work will primarily involve the development, deployment, and maintenance of CMDB integrations and ServiceNow discovery schedules in coordination with service providers to improve the quality of the CMDB in support of ZTA goals. In particular, the engineers will populate ZTA relevant attributes on Configuration Items (CIs). You should have a minimum of 11 years of relevant work experience and a bachelor's or master's degree.

Required Skills

  • General understanding of IT and related device types (servers, routers, cloud, etc.)
  • Understanding of configuration item data sources
  • Working with other CMDB stakeholders to ensure data integrity
  • Creating and scheduling necessary discovery jobs
  • Maintaining and updating integrations, as needed, to accommodate data source changes
  • Supporting ZTA tasks by providing Customer management required information to support basic and intermediate evolutions
  • Strong understanding of ServiceNow Development Platform including, but not limited to, CMDB, Asset Management, Change Management, Integration Hub, and Custom Development
  • Ability to Customize and configure ServiceNow application and facilitate the rollout of new applications and modules
  • Ability to Configure Application UI and Configure Workflow to include integration and discovery in support of ZTA efforts
  • Capable of building integrations utilizing REST/SOAP web services, JDBC/SQL
  • Understanding of JSON and XML data formats
  • Understanding of basic ZTA principles
  • Experience working as part of an Agile team utilizing JIRA to demonstrate completed work within sprints


Desired Skills

  • ServiceNow accreditations

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