Experienced Service Advisor

Bob Bell Automotive Group

$80K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven record of achieving high customer satisfaction
  • Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
  • Strong communication and organizational skills
  • High energy, integrity, and professionalism
  • Desire for a long-term career with a growing organization
  • CDK software experience (preferred)

Responsibilities

  • Welcome customers promptly and professionally
  • Gather and record customer and vehicle information
  • Accurately communicate customer concerns and vehicle symptoms to technicians
  • Recommend maintenance and repair services based on age, mileage, and vehicle history
  • Prepare clear and accurate estimates for parts and labor
  • Set follow-up expectations and provide frequent status updates to customers
  • Track repair progress throughout the day to ensure timely service
  • Review final invoices to confirm accuracy with completed work
  • Explain services performed, recommendations, and charges to customers

Benefits

  • Medical and Prescription Drug Plans
  • Health Savings Account (HSA) Eligibility
  • Wellness Program
  • Dental and Vision Plans
  • 401K
  • Disability and Life Insurance
  • Employee Car Purchase Program
  • Career Progression
  • Great Company Culture
Full Job Description
Experienced Service Advisor Needed - Bob Bell Chevrolet Bel Air

Potential to earn $100K+ annually

This is a great opportunity to maximize your earning potential while growing with a trusted, family-owned dealership group.
Responsibilities
  • Welcome customers promptly and professionally
  • Gather and record customer and vehicle information
  • Accurately communicate customer concerns and vehicle symptoms to technicians
  • Recommend maintenance and repair services based on age, mileage, and vehicle history
  • Prepare clear and accurate estimates for parts and labor
  • Set follow-up expectations and provide frequent status updates to customers
  • Track repair progress throughout the day to ensure timely service
  • Review final invoices to confirm accuracy with completed work
  • Explain services performed, recommendations, and charges to customers
Qualifications
  • Proven record of achieving high customer satisfaction
  • Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager (required)
  • Strong communication and organizational skills
  • High energy, integrity, and professionalism
  • Desire for a long-term career with a growing organization
  • CDK software experience (preferred)

Benefits
  • Medical and Prescription Drug Plans
  • Health Savings Account (HSA) Eligibility
  • Wellness Program
  • Dental and Vision Plans
  • 401K
  • Disability and Life Insurance
  • We have 6 dealerships in the greater Baltimore, Maryland area!
  • Employee Car Purchase Program
  • Career Progression
  • Great Company Culture


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