Job Type
Full-time
Description
Experienced Service Advisor |Full Time| Colonial HondaWe are seeking an experienced Automotive Service Advisor. As a
Service Advisor on our team, you will play a critical role in creating a seamless and exceptional customer experience. You'll welcome guests, understand their concerns, create accurate repair orders, communicate clearly with technicians, and keep customers updated throughout the entire service process. Your ability to recommend maintenance and repairs, build trust, and maintain relationships will be essential to your success.
Compensation & Benefits- $70,000 - 100,000 + annual earning potential, with no cap on performance-based bonuses
- High customer-pay volume and strong service traffic provide excellent income opportunities
- Employee-Owned Company (ESOP)
- 401(k) with Company Match
- Medical, Dental & Vision Insurance
- Tuition Reimbursement
- Paid Training and Career Advancement Opportunities
- Employee Discounts
- Closed Sundays
Requirements
What You'll Do- Welcome customers and provide an exceptional, friendly service experience
- Listen carefully to customer concerns and translate them into clear repair orders
- Explain recommended services in a simple, customer-friendly way
- Coordinate with technicians to ensure accurate and timely repairs
- Maintain consistent communication with customers throughout the process
- Recommend maintenance, repairs, and value-added services
- Build strong, long-term customer relationships
- Provide post-service follow-up to ensure satisfaction
What We're Looking For- 2+ years of Automotive Service Advisor experience in a dealership environment preferred, with strong knowledge of repair order management, maintenance recommendations, and customer service excellence.
- Strong automotive and repair process knowledge
- Excellent customer service and communication skills
- Organized; manages multiple repair orders efficiently
- Confident, ethical service recommendations
- Comfortable discussing repairs, timelines, and pricing
- Basic computer and dealership system skills
- Prior dealership experience preferred
- Valid driver's license
Apply Now! Join our team and be a part of a dynamic work environment where you can grow and develop your skills! We look forward to receiving your application!
Salary Description
$70,000-100,000 commission base salary plus bonus
