Previous experience in automotive sales is essential
Proven success in managing and converting internet leads
Strong written and verbal communication skills
Ability to multitask in a fast-paced environment
Proficient in CRM software and digital tools
Detail-oriented with a focus on customer satisfaction
Bilingual in Spanish is a significant plus
Responsibilities
Manage online inquiries from potential customers
Respond quickly and professionally to customer communications
Assist customers with vehicle purchasing via email, phone, and chat
Provide detailed information on vehicle features, pricing, and availability
Schedule test drives and appointments for customers
Follow up with customers to address concerns and facilitate sales
Collaborate with the sales team to reach sales and customer service targets
Stay informed about product knowledge, promotions, and market trends
Benefits
Health insurance
Dental and vision insurance
Accident and disability insurance
Paid time off available after 1 year
Immediate accrual of sick time
Paid training sessions
Employee discounts on vehicle parts and services
Vehicle purchase programs for employees
Referral program for current employees
401(K) retirement plan
Opportunities for career advancement
Full Job Description
In this role, you will be responsible for managing online inquiries, communicating with potential customers via email, phone, and chat, and guiding them through the vehicle purchasing process. If you're bilingual (Spanish), that's a big plus. Automotive sales experience is mandatory.
We are a career minded dealership that offers - Top Pay and Top Benefits
Compensation
$120,000-$200,000/Year
Health insurance
Dental and vision insurance
Accident and disability insurance
Paid time off after 1 year
Sick Time accrues immediately
Paid Training
Employee Discounts on Parts and Service
Employee Vehicle Purchase Programs
Referral Program
401(K) Retirement Plan
Career progression opportunities
Duties will include, but not be limited to:
Internet specific sales performance
Respond promptly and professionally to online inquiries from potential customers.
Engage with customers via email, phone, and chat to understand their needs and preferences.
Provide accurate information about vehicle features, specifications, pricing, and availability.
Assist customers in scheduling test drives and appointments.
Follow up with customers to answer questions, address concerns, and facilitate the sales process.
Collaborate with the sales team to meet sales targets and achieve customer satisfaction goals.
Maintain up-to-date knowledge of products, promotions, and industry trends.
Utilize CRM tools and software to track customer interactions and manage leads effectively.
Qualifications:
Previous experience in automotive sales a must
Proven track record handling internet traffic
Strong communication skills, both written and verbal.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using CRM software and other digital tools.
Excellent communication skills.
Detail-oriented with a focus on providing exceptional customer service.
