Arize AI

Expansion Account Executive (New York)

Arize AI$250K — $300K *
US-Anywhere
+ 2 other locationsRemote
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of B2B SaaS sales experience
  • Proven expansion and upsell revenue track record, ideally in AI/ML or data infrastructure
  • Success in building executive relationships within Global 2000 organizations
  • Expertise in multi-year account planning aligned with evolving customer needs
  • Ability to manage a diverse pipeline of expansion opportunities
  • Strong team collaboration skills for collective success
  • Excellent communication skills for field observations

Responsibilities

  • Own full expansion and renewal sales cycles across accounts
  • Identify growth opportunities through customer usage analysis
  • Build executive relationships to support pipeline growth
  • Define account strategies with internal teams for sales velocity
  • Articulate Arize's unique value to technical and business audiences
  • Accurately forecast using metrics and pipeline data
  • Maintain rigorous Salesforce hygiene for tracking activities
  • Travel as necessary to engage customers on-site

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Unlimited paid time off
  • Generous parental leave plan
  • Comprehensive mental and wellness support
  • WFH monthly stipend for co-working spaces
Full Job Description
The Opportunity:

We're looking for a driven Enterprise Expansion Account Executive to own and grow revenue within Arize's existing customer base. You'll work with AI engineers, Data Scientists, and platform teams who are already using our Enterprise platform - helping them unlock more value, expand into new teams, and deepen their investment as their AI initiatives scale. This is a high-impact, high-ownership role at the intersection of a fast-moving product and a customer base growing rapidly alongside the AI industry.
What You'll Do:
  • Own the full expansion and renewal sales cycle across your book of business, executing a complex, value-based process that spans multiple stakeholders, teams, and use cases within each account.
  • Proactively identify and develop new growth opportunities by analyzing customer usage, mapping whitespace, and targeting high-value needs across business lines and technical teams.
  • Build and maintain executive relationships, creating awareness and buy-in at the VP and C-suite level to support pipeline growth and long-term account expansion.
  • Define and execute account strategies in close partnership with Solutions Managers and internal account teams to drive sales velocity and deliver customer outcomes.
  • Clearly articulate Arize's unique value - technically and commercially - tailoring your message to both technical practitioners and business decision-makers.
  • Forecast accurately and consistently, leveraging key metrics and pipeline data to provide visibility and inform go-to-market decisions.
  • Maintain rigorous hygiene in Salesforce, tracking all activity, opportunities, and account intelligence to support a high-performing revenue team.
  • Travel as needed to build relationships and engage customers on-site.
What We're Looking For:
  • 5+ years of B2B SaaS sales experience
  • Proven track record of driving expansion and upsell revenue within Enterprise accounts, bonus for selling AI/ML or data infrastructure software to VP and C-suite stakeholders.
  • Demonstrated success building and deepening executive relationships across Global 2000 organizations, engaging both technical leaders (AI/ML, data engineering, platform) and business decision-makers.
  • Expertise in developing multi-year account plans that expand Arize's footprint by aligning product value to evolving customer needs and AI initiatives.
  • Established ability to manage a robust and diverse pipeline of expansion opportunities, balancing near-term wins with long-term strategic growth within a collaborative go-to-market team.
  • Team player: Collaboration with peers and other organizations within Arize is critical to success, we deeply value the success of the collective team over individual gains
  • Strong communication skills: Clearly and objectively communicate observations from the field
  • Previous history of also working and closing new business deals and selling through product led experience

The estimated annual salary and variable compensation for this role is between $250,000 - $300,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

About Arize AI

Arize AI is a software company that provides a machine learning observability platform. The platform helps data scientists and machine learning engineers to monitor, explain, and optimize their machine learning models. Arize AI was founded in 2019 by Jason Strong and co-founder Alex Tsyplikhin. The company is headquartered in Cambridge, Massachusetts.
Learn more about Arize AI
Size
20 employees
Industry
Founded
2019

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