Bachelor's degree in Business Administration, Hospitality, Hospital Administration, or Health-related field.
Minimum of three years managerial experience in senior living, healthcare, or hospitality.
Experience in hiring, coaching, and performance management.
Sales experience preferred.
Proven success in managing operating expenses.
Administrator License/certification required.
Strong leadership skills with the ability to inspire and motivate others.
Responsibilities
Oversee community operations in line with standards and regulations.
Communicate a resident-centered vision focused on customer care.
Build local relationships to drive business and maximize revenue.
Implement effective business development strategies to increase referrals and move-ins.
Ensure compliance with state regulations and maintain resident files.
Achieve financial targets to maximize returns for capital partners.
Manage all departments to ensure efficient operations and budget compliance.
Benefits
Comprehensive benefits package including medical, dental, and vision insurance.
Life and disability insurance coverage.
Paid time off and holidays.
401(k) plan with employer match.
Paid training and career growth opportunities.
Wellness-related benefits.
Employee Assistance Program (EAP) for additional support.
Full Job Description
TerraBella Senior Living is looking for a Executive Director to join our community.
Does working for the leader in the Senior Housing industry sound like the professional challenge you are seeking? TerraBella Senior Living offers significant opportunities for growth and career advancement. Employees are encouraged to take responsibility for their own careers. You'll be working with incredible individuals with boundless creativity.
Responsibilities:
Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations.
Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
Meets the financial targets with the goal to maximize capital partners' return.
Functional knowledge of all operating programs including memory care, clinical, dining and social programs.
Prepares, adheres to the community budget.
Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
Reviews monthly financial statements, implements plans of action for deficiencies.
Manages key, non-labor operating costs in line with budgeted levels.
Processes and submits monthly expenses and budget data timely per policies and internal business controls.
Meets NOI and occupancy expectations.
Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.
Qualifications:
Bachelor's degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries.
Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
Previous sales experience preferred.
Demonstration of success in managing operating expenses.
Administrator License/certification
Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.
Benefits You'll Enjoy
For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).
