Executive Director, Head of Performance Management
Location: New York
The Global Head of Performance Management is responsible for leading the strategy, design, and execution of Morgan Stanley’s performance management practices. This role sits at the center of how the Firm defines performance expectations, enables quality manager conversations, supports fair and consistent talent decisions, and evolves the employee and manager experience at scale.
The role requires strong strategic judgment, disciplined execution, commercial problem-solving, and the ability to operate at the intersection of Talent, HR, Technology, Risk, Legal, and the business. The ideal candidate can translate enterprise talent priorities into practical, scalable processes and tools that strengthen performance culture, improve decision quality, and reduce friction for employees, managers, and HR stakeholders.
In partnership with the Talent team, you will:
- Lead the Firmwide performance management strategy, including goal setting, ongoing feedback, mid-year conversations, year-end reviews, calibration, promotion, and related manager enablement practices.
- Design and evolve performance management frameworks, tools, operating models, governance, and communications that improve consistency, usability, and impact across regions and businesses.
- Partner across HR, Technology, Legal, Risk, Compensation, Employee Services, and business stakeholders to deliver global performance processes with strong execution discipline and appropriate controls.
- Own the vision, roadmap, and delivery of AI-enabled performance management products and capabilities that improve manager effectiveness, employee development, adoption, and talent decision quality at scale
- Develop leadership updates, decision materials, and strategic recommendations that clarify trade-offs, risks, dependencies, and business impact.
- Use data, stakeholder feedback, adoption metrics, and process outcomes to assess effectiveness, identify improvement opportunities, and guide future investment.
- Equip managers and HR partners with practical guidance, training, and resources that improve the quality of performance conversations and talent decisions.
- Lead a high-performing team focused on performance management strategy, process excellence, product development, adoption, and continuous improvement.
What you’ll bring to the role:
- 12+ years of experience in Talent, Human Resources, Performance Management, HR strategy, organizational effectiveness, HR transformation, consulting, or related roles, ideally within a complex global organization.
- Deep understanding of performance management practices, talent processes, employee lifecycle moments, HR operating models, and the practical realities of implementing change at scale.
- Proven experience leading complex, enterprise-wide initiatives from strategy through execution, including governance, stakeholder alignment, risk management, and adoption.
- Comfort operating at the intersection of HR and Technology, with experience translating business needs into digital solutions, process enhancements, and AI-enabled capabilities.
- Strong analytical and problem-solving skills, with the ability to use data, metrics, benchmarking, and feedback to shape recommendations and measure impact.
- Excellent communication and executive-ready storytelling skills, with the ability to synthesize complex information, influence senior stakeholders, and drive decisions.
- Highly collaborative and commercially minded, with a focus on practical solutions that balance employee experience, manager effectiveness, operational efficiency, and business outcomes.
- Proven ability to lead in a high-volume, fast-paced environment with strong attention to detail, urgency, judgment, and execution discipline.
