$187,000.00 to $281,000.00 Annually (Based on years of experience) Lake Forest Place | Full Time | Administration Department | 8am-4pm| M-F Onsite
Are you looking for a team where you can bring your passion, strengths, and best self as a
Executive Director?
Position OverviewThe Executive Director provides visible, mission-driven leadership for Presbyterian Living' Community and is accountable for delivering exceptional resident experiences while ensuring operational excellence, financial sustainability, regulatory compliance, and leadership accountability. The Executive Director fosters a culture of ownership, collaboration, and continuous improvement and is responsible for translating organizational strategies into measurable results.
Key Responsibilities- Strategic Leadership and Planning
- Work collaboratively with the Corporate Leadership to implement the mission, vision, values, and strategic priorities of Presbyterian Living.
- Develop and execute community annual goals and objectives in partnership with the Chief Operating Officer.
- Lead strategic initiatives that support growth, resident satisfaction, operational excellence, and financial sustainability.
- Leadership and Organizational Effectiveness
- Build and sustain a high-performing leadership team through clear expectations, coaching, accountability, and succession planning.
- Foster a culture characterized by ownership, transparency, collaboration, and timely follow-through.
- Address performance concerns proactively and consistently.
- Financial Management
- Develop operating and capital budgets in partnership with the COO and VP of Finance.
- Maintain accountability for achieving revenue and expense targets.
- Ensure department leaders understand and are accountable for their budgets and key performance indicators.
- Census and Marketing
- Achieve annual census goals across all levels of care.
- Monitor trends and proactively respond to changing occupancy conditions.
- Partner with Sales and Marketing leaders to maximize occupancy and strengthen market position.
- Operations Management
- Maintain systems, policies, and procedures that ensure regulatory compliance, resident safety, and employee wellbeing.
- Promote operational consistency and standardization aligned with Presbyterian Living policies and service standards.
- Establish clear operational expectations and monitor performance through rounding, audits, and management reviews.
- Clinical Oversight
- Partner closely with the Medical Director, Health Care Administrator, VP of Clinical Services, and COO to ensure a culture of clinical excellence.
- Support development of comprehensive clinical and wellness programs consistent with organizational philosophy.
- Promote patient safety, quality outcomes, and regulatory compliance.
- Hospitality and Resident Experience
- Foster a culture of hospitality and service excellence that delivers exceptional experiences for residents, families, guests, and employees.
- Lead resident satisfaction initiatives and service recovery efforts to ensure concerns are addressed promptly and effectively.
- Partner with enterprise Resident Experience and Culinary leaders to implement Presbyterian Living hospitality standards while preserving the unique identity and culture of Lake Forest Place.
- Facilities Operations
- Partner with Facilities leadership to ensure buildings, grounds, and infrastructure are maintained to Presbyterian Living standards.
- Ensure preventive maintenance programs are effectively executed.
- Monitor responsiveness to resident maintenance requests and environmental concerns.
- Community Relations and Foundation Support
- Represent Lake Forest Place and Presbyterian Living in the broader community.
- Support philanthropic efforts and work collaboratively with Foundation leadership.
- Build strong relationships with residents, families, community organizations, and strategic partners.
- Risk Management
- Manage community risk management programs in cooperation with Corporate Risk Management.
- Promote a culture of safety and high reliability throughout the organization.
- Ensure risk mitigation practices support organizational goals and resident wellbeing.
- Support continuous learning and systems thinking to reduce risk exposure.
- Other duties assigned
Qualifications & Skills- Bachelor's degree required. Master's degree in Healthcare Administration, Business Administration, or related field preferred.
- Licensed Nursing Home Administrator in Illinois or licensure eligible.
- Minimum of seven years of progressively responsible leadership experience in senior living, healthcare, hospitality, or related industries.
- Demonstrated success leading large, complex organizations with multiple service lines.
- Proven ability to develop high-performing teams and drive measurable operational improvements.
- Experience managing operating and capital budgets.
