Job Summary:The Executive Director will have the overall responsibility for managing the facility's mission and vision and the ability to engage in strategic decision-making in addition to day-to-day management. The incumbent will be responsible for leading and directing assigned programs and services, promoting continuous improvement in quality, utilization, and cost-effectiveness.
Duties and Responsibilities:- Facilitate conflict resolution and complaint procedures regarding employees and clients.
- Attend Management Meetings.
- Maintain employee files.
- Responsible for assessment of candidates for employment, coordination of onboarding, orientation, training, supervision, evaluation, and discipline for department employees. Actively partners with the Human Resources Department on these activities.
- Review and analyze reports and records related to the operation and delivery of services.
- Oversee the efficient and effective day-to-day operation of the organization.
- Maintain all administrative and financial systems of the organization, ensuring reports and documentation are accurate and completed for required deadlines.
- Delegate duties where appropriate
- Ensure that all the organization's policies and procedures are up to date and stored in HATCH.
- Participate in networking and community relations activities on behalf of the organization.
- Establish good working relationships and collaborative arrangements with community groups, funders, and other organizations to help achieve the goals of the organization.
- Promote community awareness of the organization and its programs.
- Identify and evaluate the risks to the organization's clients, staff, management, property, finances, goodwill and image and implement measures to control risks.
- Monitor employees to make sure work is being done safely and in compliance with the organization's policy and procedure.
- Prepare and maintain complete, accurate financial records, including accounts payable, fee statements, receipts, petty cash, bank statements, bank deposits.
- Responds to and effectively manage complaints related to harassment in the workplace.
- Other duties as assigned by the VP of Operations
Education/Experience/Qualification:- Bachelor's degree in business management or health administration, or related field required; master's degree preferred.
- A flexible work schedule may require you to work late and weekend hours.
- Refined and well-organized multi-tasking skills.
- Practical oral and written communication skills and abilities.
- Experience managing a business or demonstrated ability to manage a department for 2+ years.
