SUMMARY: The Executive Director will lead the overall administration of the community within the authority of all applicable local, state, and federal regulations, while ensuring a compassionate, safe and secure environment for all residents while maintaining a profitable operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Oversee all operations and departments within the community including resident care, business office, sales, culinary, housekeeping, activities, and maintenance
- Responsible for the overall care and safety of residents and the facility.
- Works in collaboration with all disciplinary team members to coordinate every aspect of resident care.
- Addresses all issues and/or concerns of resident's family members and ensures prompt resolutions for overallfamily satisfaction. Visits residents to ensure their needs are met.
- Promote and maintain high staff morale and fosters a supportive work environment.
- Ensures the maintenance of accurate resident charts, care plans and state required documentation and is preparedfor state survey and health inspections at all times.
- Ensures Plans of Correction are properly completed, corrected, and returned in a timely manner and within identified timeframe.
- Oversees the completion of all incident report investigations and report's findings according to state regulations and company policies.
- Monitors and communicates landscaping, property maintenance, capital improvement, and kitchen needs on an on-going basis.
- Attends networking events and provides facility tours to support community and brand marketing.
- Develops, monitors, and participates in the Manager on Duty (MOD) call rotation.
- Maintains continued education requirements for all staff (including self), as required by professional licensures and state regulations.
- Performs other duties as assigned.
MANAGERIAL & BUDGETARY RESPONSIBILITIES: - Directs hiring, scheduling, and training of personnel and ensures managers are familiar with and adhere to stateregulatory standards; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems.
- Budgetary responsibilities include reviewing financial and budget transactions, assisting with budget development, and budgetary control.
- Responsible for overall P&L management, including revenue attainment, expense control and achieving companies profit objectives.
COMPETENCIES: - Business Acumen - understands business implications of decisions; demonstrates knowledge of market and competition; aligns work with strategic goals and profitability.
- Change Management - develops workable implementation plans; builds commitment and overcomes resistance; prepares and supports those affected; monitors and evaluates results.
- Cost Consciousness - works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
- Delegation - delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
- Ethics - works with integrity; upholds organizational values.
- Leadership - exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; gives appropriate recognition.
- Strategic Thinking - develops strategies to achieve goals; understands organization's strengths & weaknesses; analyzes market and competition; adapts strategy to changes.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.
- A passion for working with senior adults
- 3 or more years' previous management experience in the senior housing industry (AL, MC or LTC)
- Strong leadership skills and experience leading large teams with multiple departments
- Experience overseeing the financial success of multiple departments, including developing, interpreting and reporting on periodic financial rreporting
- Strong verbal and written communication skills
- Advanced computer and Microsoft Office experience with ability to create reports and analyze operational data
- Ability to independently solve complex operational and interpersonal situations
- Must be available after regular working hours and work weekends and holidays as necessary
- Must posses a current OK administrators license
