Bachelor's degree in Business Administration, Hospitality, Health, or related field.
3+ years of managerial experience in senior living, healthcare, or hospitality.
Experience in hiring, coaching, and performance management.
Sales experience preferred for revenue maximization.
Proven track record in managing operating expenses effectively.
Demonstrated leadership with the ability to inspire and motivate staff.
Responsibilities
Oversee community operations, ensuring compliance with regulations and management guidelines.
Communicate a customer-focused vision centered on resident care.
Build and maintain local relationships to drive business growth.
Develop and execute external business development strategies to increase referrals and move-ins.
Ensure compliance with state regulations for resident care and documentation.
Maintain accurate administrative files for residents, ensuring they meet regulatory standards.
Achieve financial targets to maximize returns for capital partners.
Benefits
Impactful role affecting residents' lives positively.
Opportunity to work in a supportive community environment.
Engagement with various operational programs, enhancing professional knowledge.
Full Job Description
Our community is looking for an Executive Director to join our team.
Responsibilities:
Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations.
Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
Meets the financial targets with the goal to maximize capital partners' return.
Functional knowledge of all operating programs including memory care, clinical, dining and social programs.
Prepares, adheres to the community budget.
Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
Reviews monthly financial statements, implements plans of action for deficiencies.
Manages key, non-labor operating costs in line with budgeted levels.
Processes and submits monthly expenses and budget data timely per policies and internal business controls.
Meets NOI and occupancy expectations.
Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.
Qualifications:
Bachelor's degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries.
Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
Previous sales experience preferred.
Demonstration of success in managing operating expenses.
Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
