Job Type
Full-time
Description
IMPACT - Run your Branch like it's your own.
You'll lead the full operations of a Branch location, driving performance, growth, compliance, and an exceptional care experience for every Client and Caregiver we serve. You'll have real ownership and the team to back it up.
ROLE RESPONSIBILITIES• Lead full Branch operations with accountability across all staff and functions
• Coach and develop Branch staff through daily leadership, feedback, and accountability conversations
• Drive growth through relationships with Clients, families, referral partners, and the community
• Oversee Caregiver scheduling for full Client coverage and consistent, high-quality service
• Monitor performance metrics and implement improvements across the Branch
• Lead Client onboarding and service planning; ensure accuracy in authorizations, billing, and shift reconciliation
ROLE QUALIFICATIONS• Experience in home care, healthcare operations, or Branch-level management preferred
• Strong leadership and coaching skills with a track record of building accountable, high-performing teams
• Highly organized with excellent attention to detail in documentation, compliance, and recordkeeping
• Proactive communicator with strong interpersonal skills and a client-centered, service-first approach
• Results-driven and self-managed - able to handle multiple operational priorities in a fast-paced environment
• Strong financial literacy with experience in billing, authorizations, or budget management a plus
• Committed to regulatory compliance, HIPAA standards, and licensing requirements
• Experience in assisted living, in-home care, or multi-function operational leadership a strong bonus
COMPREHENSIVE WELLNESS PORTFOLIOIn your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission.
As such, it is our honor to support you with:
• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life Insurance Policy*
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• 401(k) Retirement Program - with Employer Match*
• Professional Development - ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!
Requirements
- Proactive, solution-oriented self-starter who takes initiative and works independently
- Values innovation, efficiency, and streamlined processes
- Excellent written and verbal communication skills in English
- Meticulous attention to detail, with accurate record-keeping and documentation
- Strong project management skills - strategic, organized, and intuitive
- Collaborative team player with excellent interpersonal skills
- Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
- Exercises sound judgment and discretion in handling sensitive matters
- Tech-savvy and comfortable with a variety of software and devices
- Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
- Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
- Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
- Background in senior care, assisted living, skilled nursing, or in-home care
Salary Description
$75,000 - $90,000
