Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) by BELTSS Board
Strong verbal and written communication skills
Proficient in Microsoft Word and Excel
Basic understanding of accounting principles
Ability to organize and prioritize multiple projects
Skilled in maintaining confidentiality of sensitive information
Demonstrates tactfulness in stakeholder interactions
Valid driver's license with an acceptable driving record
Responsibilities
Collaborate with department directors to set performance and operational objectives
Track financial performance and assist in creating annual budgets
Review monthly financial statements and oversee resident billing
Establish an environment for quality services and high customer satisfaction
Engage with residents and families to maintain positive relationships
Maintain high customer service standards and encourage staff compliance
Assist marketing staff in implementing strategies and monitor occupancy data
Ensure compliance with state and federal regulations
Benefits
Support for professional growth and development
Opportunity to lead a high-performing team
Engagement with residents and families
Focus on quality service and customer satisfaction
Involvement in strategic marketing initiatives
Full Job Description
Executive Director Responsibilities:
The Executive Director collaborates with department directors to establish performance and operational objectives, offering continuous support to foster their professional growth and sustain a high-performing leadership team within the community.
Tracks financial performance and participates in creating annual budgets, ensuring monthly compliance.
Reviews monthly financial statements and oversees resident billing processes.
Establishes an environment conducive to quality services and high customer satisfaction.
Engages with residents and families regularly, fostering and upholding positive relationships through effective communication, addressing concerns, and conducting satisfaction surveys.
Maintains excellent customer service standards and encourages all employees to do the same.
Assists marketing staff in implementing effective strategies and monitors occupancy data.
Ensures compliance with all state and federal regulations within the community.
Executive Director Qualifications:
Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) by BELTSS Board
Proficient in verbal and written communication with a focus on excellence.
Familiarity with Microsoft Word and Excel for efficient task management.
Basic understanding of accounting principles to aid in financial tasks.
Capable of organizing and prioritizing multiple projects effectively.
Skilled in maintaining confidentiality of personnel, financial, and sensitive information.
Demonstrates tactfulness in interactions with residents, families, staff, and various stakeholders.
Adhere to organizational policies and procedures.
Possesses a valid driver's license, with an acceptable driving record, and has access to a vehicle.
