High School Diploma or equivalent required; Bachelor's degree in healthcare, gerontology, business or related field preferred.
Minimum 2-4 years' related experience in a leadership role.
Advanced knowledge of the organization and industry standards.
State/Local certifications required for administrator role.
Valid driver's license with a clear driving record.
Proficiency in Microsoft Word and Excel.
Excellent verbal and written communication skills.
Responsibilities
Lead and direct overall community operations, ensuring compliance with regulations and policies.
Supervise, motivate, and direct community staff to maintain high service quality.
Ensure resident satisfaction and retention through proactive problem-solving and service delivery.
Provide direct resident care and fill in staffing gaps as needed.
Develop and manage annual operating and capital budgets, aiming to exceed occupancy goals.
Oversee hiring, training, and disciplinary actions to maintain quality personnel.
Ensure property maintenance meets company standards through regular inspections.
Benefits
Medical, Dental, and Vision benefits
Paid Time Off
401k Retirement Plan & Life Insurance
Team Member Assistance Program
Full Job Description
The Executive Director leads and directs the overall operation of the community in accordance with residents' needs, government regulations, and company policies and procedures. This position also maintains excellent service quality, high occupancy, and meets corporate financial goals within established budgetary guidelines.
Benefits when choosing a career with Distinctive:
Medical, Dental and Vision benefits
Paid Time Off
401k Retirement Plan & Life Insurance
Team Member Assistance Program
Responsibilities:
Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies, and the public.
Supervises, directs, and motivates community staff.
Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include proactively solving problems and resolving issues. Administers annual resident satisfaction survey.
Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages.
Executes renewal program with existing residents through a proactive program.
In conjunction with Regional Operations, develops annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions, and termination of employment of associates ensuring consistency in the selection and retention of quality personnel.
Ensures buildings, grounds, and property are up to company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet company standards of excellence.
Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
Fosters creativity among staff to deliver the highest quality and best services to residents in the most economical manner possible. Responsible for creating and maintaining an atmosphere of stability where the personal dignity of residents is supported. Acts as a member of Resident Council.
Develops and maintains a positive image within the community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
Utilizes sales and marketing activities and strategies to maximize occupancy.
Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families.
Supervises the maintenance of resident charges and reviews documentation performed by resident care staff.
Oversees the resident admission process to assure required documentation is completed in a timely manner and in accordance with established policies and procedures.
Oversees the healthcare management and administration of medication to all residents in accordance with company policy and state regulations. Assists nursing personnel in staff training and ensures frequent audits are performed on medication sheets.
Perform other duties as assigned or needed.
Required Skills and Experience:
High School Diploma or equivalent required.
Bachelor's degree in healthcare, gerontology, business or related field preferred.
Minimum 2-4 years' related experience.
Advanced knowledge of the organization and industry.
State/Local certifications as required to be an administrator.
Valid driver's license and clear driving record.
Proficiency with Microsoft Word and Excel.
Excellent verbal and written communication skills.
Advanced interpersonal, and organizational skills.
