Bachelor's degree in human services management, housing management, nursing home management, or related field (or equivalent experience).
Minimum 1-year verifiable experience in Home Care, Assisted Living, or Skilled Nursing.
Demonstrated administrative and supervisory leadership experience.
Strong financial acumen and operational discipline.
Responsibilities
Oversee all departments and ensure consistent execution of policies and service standards.
Develop department heads who take ownership of outcomes.
Foster a culture where expectations are clear and performance is measured.
Ensure residents and families experience responsive, compassionate support.
Lead organized staff and resident meetings with clear agendas and documented follow-up.
Implement and manage annual budgets with disciplined oversight.
Support marketing and outreach efforts to maintain and grow occupancy.
Benefits
PTO
Health & Dental Insurance
Life Insurance
Short- & Long-Term Disability
Health Care & Dependent Care FSA
Paid Holidays / Floating Holiday
Pet Insurance Programs
Employee Assistance Plan (EAP)
Retirement Account Assistance
Employee Appreciation Programs
Full Job Description
Executive Director - Assisted Living Community Location: Dracut, MA
We are seeking a highly accountable, detail-driven Executive Director who sees what others miss, handles volume with urgency, and leads with both heart and standards.
Who Thrives Here
This role is for a leader who:
Is naturally dutiful - you take responsibility personally and don't let things fall through the cracks.
Has exceptional attention to detail - compliance, budgets, staffing plans, follow-through... nothing slips by you.
Can manage multiple priorities coming at you daily with calm urgency.
Is proactive, not reactive - you anticipate issues before they surface.
Leads with strong soft skills - approachable, present, genuinely interested in your team and residents.
Makes sure people know you care - but also holds them accountable to high goals and measurable results.
Comes in ready to learn our way first, earn trust, and then thoughtfully offer improvements that strengthen the operation.
You don't need handholding. You don't wait to be told. You own it.
What You'll Own Leadership & Collective Ownership
Oversee all departments and ensure consistent execution of policies and service standards.
Develop department heads who take ownership of outcomes.
Foster a culture where expectations are clear and performance is measured.
Maintain visible, approachable leadership throughout the community.
Family-Centered Care & Engagement
Ensure residents and families experience responsive, compassionate support.
Lead organized staff and resident meetings with clear agendas and documented follow-up.
Build trust through consistent communication and reliability.
Operational & Financial Excellence
Implement and manage annual budgets with disciplined oversight.
Monitor staffing plans and ensure appropriate coverage at all times.
Analyze operational data and deliver timely, accurate recommendations.
Track performance metrics - and act quickly when adjustments are needed.
Compliance & Safety
Ensure full regulatory compliance at all times.
Enforce OSHA and safety standards without exception.
Maintain structured systems to monitor performance across all service areas.
Occupancy & Growth
Support marketing and outreach efforts to maintain and grow occupancy.
Build strong community relationships rooted in trust and professionalism.
What We Expect
Bachelor's degree (or equivalent experience) in human services management, housing management, nursing home management, or related field.
Minimum 1-year verifiable experience in Home Care, Assisted Living, or Skilled Nursing.
Demonstrated administrative and supervisory leadership experience.
Strong financial acumen and operational discipline.
What We Offer
PTO
Health & Dental Insurance
Life Insurance
Short- & Long-Term Disability
Health Care & Dependent Care FSA
Paid Holidays / Floating Holiday
Pet Insurance Programs
Employee Assistance Plan (EAP)
Retirement Account Assistance
Employee Appreciation Programs
The Standard
This is not a "maintain the status quo" role.
We are looking for a leader who:
Notices the small things.
Moves with urgency.
Builds loyalty through care.
Holds the line on standards.
Brings ideas - respectfully and strategically - to make us stronger.
If you are wired to own results, protect the details, and lead with both compassion and accountability, we want to meet you.
