Current state Residential Care Facility Administrator (RCFA) license required
Bachelor's degree in healthcare administration, business, or related field preferred
2-3 years of leadership experience in Assisted Living, Memory Care, or Senior Housing
Strong knowledge of State Administrative Rules for Community-Based Care
Demonstrated financial management experience
Proven ability to lead teams and drive occupancy
Strong regulatory and survey readiness knowledge
Responsibilities
Ensure documentation standards support resident care and regulatory requirements
Maintain required policies, quality assurance, and risk management processes
Recruit, hire, and retain qualified team members
Provide leadership and accountability to department managers
Promote a culture of teamwork, respect, and service excellence
Drive occupancy growth through collaboration with sales and marketing
Monitor quality indicators and implement continuous improvement initiatives
Benefits
PTO
401(K)
Medical/Health Insurance
Dental Insurance
Vision Insurance
Birthday/Holiday Pay
Wellness Fund
Uniform Fund
Longevity Bonuses
Quarterly Vacation Drawing
Tuition Reimbursement
Full Job Description
Full-time
JOB SUMMARY:
The Executive Director is responsible for the overall leadership, operations, compliance, financial performance, and culture of an Assisted Living and Memory Care community in accordance with State and community-based care regulations.
This role ensures exceptional resident care, regulatory compliance, team engagement, census growth, and operational excellence while fostering a compassionate, resident-centered environment.
RESPONSIBILITIES
Ensure documentation standards support resident care and regulatory requirements
Maintain required policies, quality assurance, and risk management processes
Recruit, hire, and retain qualified team members
Provide leadership and accountability to department managers
Promote a culture of teamwork, respect, and service excellence
Ensure staff training meets state requirements, including dementia care training
Conduct regular performance evaluations and coaching
Develop and manage operating budget
Monitor expenses, revenue, labor management, and census
Drive occupancy growth through collaboration with sales and marketing
Ensure appropriate staffing levels aligned with resident acuity
Ensure compliance with state Memory Care endorsement standards
Maintain person-centered dementia care programming
Support family engagement and communication
Ensure appropriate behavioral health supports and interventions
Foster a safe, welcoming, and service-oriented environment
Address resident and family concerns promptly and professionally
Support quality-of-life initiatives and resident engagement programs
Oversee daily operations of Assisted Living and Memory Care
Monitor quality indicators and implement continuous improvement initiatives
Maintain informing physician and pharmacy relationships
Ensure emergency preparedness and safety protocols are current
Other duties as assigned
REQUIREMENTS:
Ensure documentation standards support resident care and regulatory requirements
Must hold current state Residential Care Facility Administrator (RCFA) license
Bachelor's degree in healthcare administration, business, or related field preferred
Minimum 2 - 3 years of leadership experience in Assisted Living, Memory Care, or Senior Housing
Strong knowledge of State Administrative Rules for Community-Based Care
Demonstrated financial management experience
Proven ability to lead teams and drive occupancy
Strong regulatory and survey readiness knowledge
Leadership and team-building expertise
Budget management and labor oversight skills
EMPLOYEE BENEFITS:
Benefits of being a Sapphire Health Services employee include, but is not limited to:
PTO
401(K)
Medical/Health Insurance
Dental Insurance
Vision Insurance
Birthday/Holiday Pay
Wellness Fund
Uniform Fund
Longevity Bonuses
Quarterly Vacation Drawing
Tuition Reimbursement
HOW TO APPLY:
At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply!
