Job Description
Our Surplus & Specialty Lines (S&S) Division develops customized coverage solutions for complex exposures, difficult-to-insure risks and niche segments of the market. S&S has over 850 employees (including more than 250 based in India), 10+ locations in the United States and 2 locations in India. Our product reach includes Sharing Economy, Environmental, Energy, Transportation, Construction, Excess & Umbrella, Primary Special Risk, Security, and other industry segments. S&S is the second largest division within C&F at over $1.5 billion in annual gross written premium.
S&S Transportation & Sharing Economy is seeking an experienced Executive Claims Specialist to join our dynamic team. In this role, you will provide expert oversight of Bodily Injury (BI); Property Damage (PD) and Personal Injury Protection (PIP) claims managed by Third-Party Administrators (TPAs), specifically arising from rideshare-related incidents. The ideal candidate will possess substantial expertise in complex injury claims, with a strong background in the rideshare sector. This is an oversight and technical leadership role rather than a traditional claim-production position.
What you will do for C&F:
- TPA Oversight: Provide technical supervision and guidance for BI and PIP claims handled by TPAs, ensuring adherence to program standards and best practices.
- Claims Management: Apply advanced knowledge to oversee rideshare claims, including coverage analysis and litigation management.
- Technical Excellence: Drive optimal claim outcomes by controlling indemnity, expense, and litigation costs through timely reserving, trial preparation, and resolution strategies.
- Auditing: Conduct regular audits of TPA-managed claims to ensure accuracy, timeliness, and compliance with established procedures.
- Data Analysis: Review claims data, reserve adequacy, and performance metrics to identify trends and recommend process improvements.
- Industry Awareness: Stay informed on evolving rideshare regulations, policy changes, and litigation developments.
- Additional Duties: Perform other related tasks as assigned.
What you will bring to C&F:
- Experience: 6+ years handling complex bodily injury and litigated claims, with direct experience in rideshare claims required.
- Expertise: In-depth knowledge of BI and PIP claim procedures; experience with high-value BI, PIP, and Property Damage exposures related to rideshare incidents.
- Jurisdictional Knowledge: Extensive claims handling experience in Pennsylvania and New York preferred.
- Education: Bachelor’s degree or equivalent experience required; law degree, professional designations, or insurance coursework a plus.
- Licensing: Ability to obtain and maintain required state licenses.
- Communication: Excellent verbal and written communication skills, with the ability to interact effectively at all organizational levels.
- Technical Skills: Proficiency in Microsoft Office suite.
- Travel: Occasional travel may be required.
- Risk Transfer: Understanding of claims policy language and coverage necessary to evaluate Risk Transfer with PAP carriers.
What C&F will bring to you
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
- A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
