Toyota Research Institute

Executive Assistant/Office Manager

Toyota Research Institute$122K — $167K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of executive administrative experience with office management and vendor oversight.
  • Bachelor's degree preferred; relevant experience can substitute for degree requirement.
  • Strong judgment with the ability to balance strategy and execution.
  • Proven ability to manage complex, competing priorities effectively.
  • Exceptional written and verbal communication skills.
  • Highly organized and detail-oriented, capable of managing multiple tasks under deadlines.
  • Proficient in Google Suite, Microsoft Office, Asana, and AI tools; quick to adopt new technology.

Responsibilities

  • Manage executive calendars, correspondence, and meeting schedules with an understanding of team priorities.
  • Handle sensitive information with confidentiality and discretion.
  • Anticipate executives' needs and coordinate resources proactively.
  • Plan and coordinate travel logistics for both domestic and international trips.
  • Prepare and manage expense reports and financial documentation accurately.
  • Coordinate office operations, including vendor management and facilities oversight.
  • Lead initiatives that foster engagement and community within the office.

Benefits

  • Medical, dental, and vision insurance coverage.
  • 401(k) eligibility with potential employer contributions.
  • Paid time off, including vacation, sick leave, and parental leave.
  • Annual cash bonus structure based on performance.
  • Generous support in onboarding and professional development.
Full Job Description
About this Role:

We are seeking a highly skilled and resourceful Executive Assistant/Office Manager to provide dual support to the VP of Energy + Materials and the VP of Finance. This role requires a proactive individual with exceptional judgment, strong discretion, and the ability to manage complex, cross-functional priorities across two distinct leadership functions. This role blends executive-level administrative support with day-to-day office operations, requiring someone who can shift fluidly between strategic coordination and hands-on execution. The ideal candidate brings strong judgment, a high degree of discretion, and a proactive approach to keeping both the executive and the office running smoothly.

Responsibilities

Executive Administration:
  • Manage the executive's calendar, correspondence, and meeting cadences with a strong understanding of team priorities and business rhythms.
  • Handle sensitive information with a high degree of confidentiality and discretion at all times.
  • Anticipate needs and proactively coordinate resources to support executives before requests become urgent.
  • Plan and coordinate international and domestic travel, including detailed itinerary and logistics management.
  • Prepare and manage expense reports, purchase orders, and financial documentation accurately and promptly.
  • Partner with the broader EA team to support cross-functional scheduling, staff meetings, and action item tracking.
  • Handle incoming correspondence and requests, triaging and following through independently as appropriate.
  • Maintain filing systems, document retention, and administrative processes consistently and with care.
  • Manage schedules and communications across US time zones, with flexibility to accommodate international time zones, including Japan and other locations, as business needs and executive travel require.
  • Provide coverage for EA team members on vacation to ensure continuity of support.
Office Management:
  • Oversee day-to-day office operations, including vendor relationships, facilities coordination, supply management, and space planning.
  • Serve as on-site point of contact for visiting stakeholders, candidates, and new team members.
  • Support onboarding, high-visibility events, and stakeholder engagements with professionalism and attention to detail.
  • Lead initiatives and special projects that strengthen engagement and community within the office.
  • Champion TRI's culture by encouraging participation in events, ERGs, and off-sites.
  • Coordinate catering and onsite experiences with a high standard of quality and attention to detail.
  • Provide responsive support for ad hoc team needs, including meeting setup and event logistics.


Qualifications

  • 6+ years of executive administrative experience with meaningful exposure to office management, facilities, and vendor oversight.
  • A bachelor's degree is preferred; candidates without a degree who bring 9-13 years of equivalent experience are encouraged to apply.
  • Strong judgment and decision-making, with the ability to balance strategic perspective and tactical execution.
  • Proven ability to manage complex, competing priorities with sound judgment and a high sense of urgency.
  • Demonstrated experience handling correspondence and communications with autonomy, professionalism, and discretion.
  • Exceptional written and verbal communication skills; able to represent senior leaders credibly in all interactions.
  • Highly organized and detail-oriented, with the ability to manage multiple concurrent workstreams under tight deadlines.
  • Comfortable operating in fast-moving, ambiguous environments; adapts quickly without losing rigor.
  • Collaborative team player who can also work independently with minimal direction.
  • Proficienct in Google Suite, Microsoft Office, and Asana, with hands-on experience using AI tools (including Claude), travel and expense platforms, and virtual collaboration tools; quick to adopt new systems and workflows.
  • Experience with dual or multi-executive support is a strong plus.
  • Must be able to lift items up to 35 pounds.


The pay range for this position at commencement of employment is expected to be between $122,000 and $167,000/year for Massachusetts-based roles. Base pay offered will depend on multiple individualized factors, including, but not limited to, a candidate's experience, skills, job-related knowledge, and market location. TRI offers a generous benefits package including medical, dental, and vision insurance, 401(k) eligibility, paid time off benefits (including vacation, sick time, and parental leave), and an annual cash bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer of employment.

About Toyota Research Institute

Toyota Research Institute is a research and development company that focuses on artificial intelligence and robotics. It was founded in 2015 as a subsidiary of Toyota Motor Corporation. The company's mission is to use AI and robotics to improve the safety and accessibility of transportation, enhance human ability, and enrich society. TRI has research centers in the United States and Japan, and collaborates with academic institutions, industry partners, and government agencies to advance its research.
Learn more about Toyota Research Institute
Size
200 employees
Industry

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