Excavation Service Professional

Mr. Rooter • $72K — $104K *

Sioux Falls, SD 57106In-Person

Technical Services

Less than 5 years of experience

Today

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Job Overview by Ladders

Qualifications

Knowledge of interior and exterior plumbing systems
Strong customer service skills
Extensive sales experience
Ability to communicate effectively with homeowners
Problem-solving mindset

Responsibilities

Provide essential plumbing services to families
Engage with customers to explain services and solutions
Diagnose plumbing issues accurately
Offer multiple repair and maintenance options to customers
Deliver an exceptional customer experience through structured service delivery

Benefits

Branded company vehicle for commuting
Full-time, year-round employment
Comprehensive health insurance (medical, dental, vision)
401(k) plan with 3% match
Generous paid time off and paid holidays
Company-provided uniforms

Full Job Description

Benefits:

401(k)
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Mr. Rooter is looking for a Plumbing Excavation Sales Professional in Sioux Falls, SD.

How to know if you are a good fit for this position:

You like interacting with people. You'll be the face of our company and will communicate with homeowners daily, solving their troublesome problems and saving the day.
You're willing to take the time to explain things and help people see something through.

Responsibilities:

You'll provide crucial services for our customers homes and families.
Communicate with the customer - You'll meet customers who contact us to help solve problems in their homes with their drainage and plumbing systems.
Diagnose the issue - Once you and others on our team have thoroughly investigated and diagnosed the issue, you'll offer the homeowner options to solve the problem.
You'll deliver a world class customer experience - You'll follow a system that provides options for a customer to choose from to include maintenance, repair or replacement.

Job Requirements:

Must have knowledge and understanding of interior and exterior plumbing
Strong customer service skills
Extensive sales background

We measure success at Mr. Rooter! Here are some of the things we measure:

Offering and delivering solutions - We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing needs.
Quality workmanship - We make sure we get it done right, the first time.
High customer satisfaction - We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location.

Benefits:

Branded Company Provided Vehicle - After you are on your own, you'll be driving your own company vehicle. You can take the vehicle home, so you'll have no commuting costs.
Full-time, year-round work
Medical(Company Paid), dental, vision and life insurance options
401(k) with match up to 3%
Paid time off
Paid holidays
Company provided uniforms

Compensation: $35.00 - $50.00 per hour

Plumbing isn't just about leaks, pipes, and gaskets. It's about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can't serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it's part of everything Mr. Rooter Plumbing does.

About Mr. Rooter

Mr. Rooter Careers

There has never been a more opportune time to join the dynamic team at Mr. Rooter—the leader in providing superior plumbing services across the nation.

Work You’ll Do

Join Mr. Rooter’s industry-leading team to assist in transforming the plumbing services sector through dedication, professionalism, and customer satisfaction. At the core of Mr. Rooter, innovation thrives, guided by leadership committed to fostering a culture of growth and learning. Lead in a unique role within the marketplace, where skills in technology, industry expertise, and service excellence converge to deliver unparalleled customer experiences. Engage with a nationwide team of business and service professionals to help clients navigate through their plumbing needs with cutting-edge solutions. Collaborate with the largest group of plumbing and drain service experts in the country, enhancing Mr. Rooter's reputation as a leader in the industry.

Introducing the Mr. Rooter Professional Development Program

The program is designed to cultivate a market-leading team, enabling members to master their career paths within the plumbing industry through continuous professional development and diversity training.

Do Innovative Work

Be part of a team where innovation is at the heart of everything they do—pushing the boundaries of what is possible in plumbing and customer service.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional service through a depth and breadth of knowledge and innovation that is second to none in the plumbing industry.

Be Part of a Great Team

Work with a wide range of plumbing technologies and harness the capabilities, national scale, and knowledge base of a unified team.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore Job Opportunities

Mr. Rooter offers a variety of job opportunities, from entry-level positions to skilled professional roles, each providing a pathway to personal and professional growth.

The Mr. Rooter Commitment to Excellence

With a commitment to high standards and continuous improvement, Mr. Rooter ensures that all team members have the resources to succeed in a supportive and inclusive environment.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Mr. Rooter looks for passionate, curious, creative, and solution-driven team players. SEARCH MR. ROOTER JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Mr. Rooter.

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Learn more about Mr. Rooter

Size

101 employees

Industry