The Role
Event Supervisor - Netflix House
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Netflix House is a permanent entertainment venue where fans can interact with their favorite Netflix stories through immersive experiences and elevated hospitality. The first two locations opened at King of Prussia in Pennsylvania and Galleria Dallas in 2025. Netflix House is another step in Netflix's commitment to create immersive, in-person experiences for fans around the globe, including NETFLIX BITES Las Vegas, The Queen’s Ball: A Bridgerton Experience; Stranger Things: The Experience; Squid Game: The Experience, now open in New York, Madrid, Sydney and Seoul; and Stranger Things: The First Shadow, now open on London’s West End and on Broadway. Netflix has reached 7.5 Million fans across 170 openings in 100 cities and 40 unique formats around the world with an average guest rating of 4.7 out of 5.
As the Event Supervisor, you will play a key role in designing and executing unforgettable events, activations, and ongoing programming at Netflix House Philadelphia that drive guest engagement, support business objectives, and bring Netflix IP to life in compelling, culturally resonant ways.
The Event Supervisor will work cross-functionally across many teams to operate a slate of events that encourages repeat visits from our Fans in the local community. This role will own the end-to-end planning and execution of special events to ensure that all components are successfully delivered for the internal or external client.
This on-site, salaried role reports to the Assistant General Manager and is based in King of Prussia, PA.
What you will do:
- Own Netflix House Philadelphia special events that support business goals ranging from brand partnerships to sponsorship fulfillment to Netflix season launch events.
- Collaborate cross-functionally across teams with Netflix House leadership, corporate marketing, and other partners to plan and execute activations, seasonal events, pop-ups, and brand-aligned surprises.
- Maintain a year-round programming calendar in the venue management system that acts as the master calendar for the Event Space and all locations that can be activated.
- Liaise with local vendors that support special events and programming.
- Define and track KPIs to measure special event and programming impact, providing recommendations based on Fan feedback and data insights.
- Partner with on-site management to continually improve the Fan experience and overall Fan journey within Netflix House Philadelphia, ensuring programming and special events are seamlessly integrated, logistically sound, and aligned with all EHS standards.
- Maintain regular communication with other Netflix Houses and the corporate team to provide learnings and help inform overall program development.
- Create run-of-show documents, complete post-event reports, and prepare overall reporting for events and programs.
- Promote and foster a mindset of continuous innovation for internal teams and external partners.
What we need from you:
- Applicants must be at least 18 years of age to be considered for employment.
- Demonstrated 3+ years of delivering special events and supervising the events team in live entertainment, attractions, theater, hospitality, or experiential environments.
- Experience with calendar software / venue management systems preferred.
- Deep understanding of attraction seasonality and devising ways to drive event attendance in non-peak periods.
- Strong familiarity with Netflix titles and the ability to translate IPs into compelling real-world experiences.
- Demonstrated experience driving safe, engaging, and innovative programming by developing immersive activations, ensuring EHS compliance, collaborating with key stakeholders, and optimizing guest experiences while maintaining a secure environment.
- Excellent communication skills, both verbal and digital.
- Excellent leadership skills.
- Strong desire to think outside the box and innovate.
- Availability to work days, nights, weekends, and holidays in a 365-day attraction.
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $91,000.00 - $133,000.00.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you need an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
Job is open for no less than 7 days and will be removed when the position is filled.
