Our award-winning healthcare client is seeking a Technology Administration Analyst with a focus on Epic Security and account administration. This individual will support the administration, maintenance, troubleshooting, and optimization of enterprise technology systems, with an emphasis on user access management, identity provisioning, and security compliance.
The ideal candidate will bring hands-on experience with Epic, Active Directory, and account management processes, along with the ability to independently resolve technical issues, identify opportunities for improvement, and collaborate with cross-functional teams. This role will also contribute to technology initiatives, system enhancements, and ongoing operational support within a complex healthcare IT environment.
Responsibilities- Administer and support Epic security, user accounts, access provisioning, and related identity management processes.
- Manage Active Directory accounts, organizational structures, and account provisioning activities while maintaining established security standards.
- Troubleshoot and resolve technical issues related to account administration, access management, and enterprise technology systems.
- Analyze system trends, identify recurring issues, and recommend improvements to enhance operational efficiency and performance.
- Support the implementation, integration, maintenance, and optimization of existing and emerging technologies.
- Develop and maintain detailed technical documentation, including procedures, project plans, and change implementation plans.
- Collaborate with internal teams, leadership, and technology vendors to resolve complex technical challenges.
- Participate in technology projects, system enhancements, testing, and change management activities.
- Provide technical guidance, coaching, and training to junior team members and internal stakeholders.
- Evaluate existing technology solutions and recommend improvements related to software, security, and infrastructure.
- Support internal and external audit activities, ensuring adherence to established security and operational procedures.
- Demonstrate an understanding of the underlying infrastructure supporting enterprise applications and identity management systems
Required Qualifications- Active Epic Security certification.
- Hands-on experience with Epic account administration and security-related processes.
- Working knowledge of Active Directory, including account provisioning, organizational structures, and scripting.
- Understanding of security standards, access controls, and account provisioning best practices.
- Strong troubleshooting, analytical, and problem-solving skills.
- Ability to manage technical assignments independently while collaborating with broader IT teams.
- Strong communication, documentation, and customer service skills.
- High school diploma or GED required.
Preferred Qualifications
- Minimum of two years of relevant IT experience, preferably in account administration, identity management, or enterprise application security.
- Previous experience supporting technology systems within a healthcare environment.
- Experience with Epic Chronicles and security administration.
- Familiarity with identity and access management (IAM) tools and processes.
- Understanding of remote access administration.
- Experience developing technical documentation and supporting system implementations.
- Technical diploma or relevant CompTIA certification.
Additional DetailsThis is a
fully remote opportunity supporting a highly regarded healthcare organization. This person must reside in US Eastern tine zone. The successful candidate will play an important role in maintaining secure, reliable access to critical enterprise systems while contributing to ongoing technology improvements and operational excellence.
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