Epic Operational Database Admininstrator

Cook Children's Health Care System

• $80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 2 years Epic direct experience or Associate's Degree with 4 years Epic experience required.
  • Minimum 6 years in information technology with a High School Diploma or equivalent required.
  • Preferably 2 years of experience in a healthcare environment.
  • BA/BS Degree in Information Systems or Business preferred.
  • Current Epic ODBA Certification or certification attained within 6 months of employment required.

Responsibilities

  • Install and maintain the Epic operational database on Linux and IRIS servers.
  • Monitor database server performance and troubleshoot issues as they arise.
  • Apply hot fixes, security updates, and service packs to the database.
  • Manage and maintain ODB environments for diverse operational needs.
  • Create and maintain database objects, ensuring database integrity.
  • Test failover procedures to ensure high availability of systems.
  • Participate on project teams and manage relationships with Epic for issue resolution.

Benefits

  • 24/7 on-call support availability, promoting flexibility and critical response.
  • Engagement in capacity planning for system resource allocation.
  • Opportunities to develop documentation skills in line with best practices.
  • Collaboration with customers to enhance service delivery and satisfaction.
Full Job Description
Location:

Rosedale Office Building

Department:

Technology Services

Shift:
First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Epic Operational Database Administrator (ODBA) is an emerging IT professional who installs and maintains the Epic operational database. The Database Administrator is proficient in Linux platform and IRIS servers. The Database Administrator's responsibilities include: monitoring database server performance and troubleshooting issues; applying hot fixes, security updates, and service packs; maintaining database backups and verifying restores; managing security; managing and maintaining the ODB environments that serve production, reporting, disaster recovery, training, and non-production needs; creating and maintaining database objects; testing failover procedures for high availability; engaging in capacity planning exercises to ensure adequate system resources; and following Epic best practices for hardware and software configuration. Forms productive relationships with customers by listening, clarifying, and responding effectively. Participates on project teams as a key contributor. Responsible for relationship with Epic and opening and coordinating issues with Epic. Responsible for writing fundamental documentation in a clear, concise manner, adhering to standards. Must be available for support by pager or telephone 24 hours per day x 7 days per week.

Qualification:
  • Bachelor's Degree and 2 years Epic direct experience is required or Associate's Degree and 4 years of direct Epic experience is required.
  • Minimum of 6 years of experience in information technology and High School Diploma or equivalent required.
  • Minimum of 2 years of experience in a Health Care environment preferred.
  • BA/BS Degree in IS or Business preferred.


Licensure, Registration, and/or Certification
  • Current Epic ODBA Certification or certification gained within 6 months of employment is required.


Technical Skills:
• UNIX, Linux Administration • Database management and administration • Intersystems IRIS platform management and administration • System Pulse • System Performance Analytics • Capacity Management • Scripting/Programming • System Patching and Security Remediation • Problem Troubleshooting and Remediation

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