Location: Salem Hospital, 890 Oak Street SE, Salem, Oregon 97301
Department: Information Services
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00 am - 5:00 pm, Monday - Friday
Your role with usAs an epic analyst II on the MAPS team, you'll play a vital role in advancing the technology that supports exceptional patient care across Salem Health. In this role, you'll partner with clinical, operational, and technical teams to analyze, design, implement, and optimize Epic applications that improve workflows, enhance the user experience, and support organizational goals. You'll leverage your Epic expertise to solve complex challenges, lead portions of projects, and serve as a trusted resource for colleagues while helping ensure the reliability, stability, and continuous improvement of our electronic health record systems.
What you'll do- Analyze, design, build, test, implement, troubleshoot, and maintain Epic applications to support clinical and operational workflows across Salem Health.
- Collaborate with physicians, clinicians, operational leaders, vendors, and IT teams to develop high-quality Epic solutions that align with organizational strategy, vendor best practices, and user needs.
- Investigate and resolve complex production issues that extend beyond Tier I support, ensuring timely resolution while maintaining system integrity and performance.
- Develop, document, and implement Epic configuration changes using established build standards, documentation requirements, and change management processes to promote consistency and system stability.
- Participate in projects, cross-functional teams, committees, and process improvement initiatives as a subject matter expert, contributing technical expertise and recommendations throughout the project lifecycle.
Required qualifications- Bachelor's degree in Instructional Design, Education, or Health care; Or eight years of related work experience; Or an equivalent combination of education and experience where each year of education equates to two years of experience.
- EPIC Accreditation or Certification in MyChart.
- Minimum one year of Epic Certification with current NVT.
- Epic AMB certification required within six months of date of hire or moving into this position.
- Minimum two years of Epic related experience.
Total rewards package Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth. Click here for details.