Environmental Senior Account Manager - Massachusetts & New Hampshire

Job Description

NOTE TO CANDIDATES - Candidates must reside in Massachusetts or New Hampshire. Candidates with an analytical testing sales background are strongly encouraged to apply.

Own profitable growth and customer relationships for SGS Environmental Services across Maine. As an Environmental Senior Account Manager, you will develop new business, expand and retain existing accounts, and connect customers with environmental analytical services that support their project and compliance needs.

Your work will support customers addressing contaminated sites, water quality, and environmental risk. You will combine consultative selling, disciplined account management, responsive service, and technical collaboration to build long-term customer relationships.

We are seeking a self-directed commercial professional who can translate customer needs into qualified opportunities, coordinate effectively across technical and operational teams, and maintain accountability from initial engagement through contract handoff.

This is an individual-contributor role with responsibility for building pipeline, achieving revenue targets, retaining assigned customers, and expanding SGS relationships across the territory.

A day in the life of a SGS Senior Account Manager

You will connect customer needs with SGS capabilities, working closely with Client Services and laboratory operations to set clear expectations and support effective handoffs from sales to service delivery.

Job Functions

• Develop and execute a territory and account plan that prioritizes new business, customer retention, account expansion, and profitable revenue growth.
• Build and maintain a qualified pipeline through targeted prospecting, customer engagement, industry relationships, trade shows, and technical seminars.
• Lead discovery conversations, assess customer requirements, and align opportunities with SGS capabilities, capacity, and service expectations.
• Develop customer-specific value propositions and advance qualified opportunities through proposal, negotiation, and close.
• Manage a portfolio of existing customers, identify expansion opportunities, and serve as the customer advocate within SGS.
• Partner with Client Services, laboratory operations, technical experts, and other SGS business lines to coordinate solutions and deliver effective contract handoffs.
• Maintain accurate account, activity, opportunity, next-step, and forecast information in the CRM and report progress against agreed performance measures.
• Provide market and customer insights to support commercial plans, budgets, forecasts, sales materials, and service-development priorities.
• Represent SGS professionally and ethically in the marketplace while continuously strengthening selling skills, industry knowledge, and environmental services expertise.

Qualifications

Required qualifications

• Bachelor's degree in chemistry, biology, environmental science, or a related field.
• At least five years of experience in technical sales, project management, customer service, or a related customer-facing role.
• Demonstrated ability to develop customer relationships, identify needs, and advance commercial opportunities.
• Strong written and verbal communication skills, including the ability to collaborate effectively with customers and cross-functional teams.
• Self-directed work style, sound commercial judgment, and the ability to prioritize resources and manage multiple opportunities.
• Strong critical-thinking and quantitative skills, with the ability to assess customer requirements, solve problems, and interpret business information.
• Advanced English-language proficiency.
• Proficiency in Microsoft Word, Excel, and Outlook.

Preferred qualification

• At least five years of experience in the environmental industry, including environmental analytical testing or related services.

This position pays $85,000 - $110,000 (dependent on experience) and is eligible for the EHS Sales commission plan. This position is not eligible for overtime pay.

In addition, your compensation package includes the following benefits:

• Eligibility to participate in the Company's benefit programs beginning on the first day of the month coinciding with or following the hire date.
• Immediate eligibility to participate in the Company's 401(k) Retirement Plan.
• Paid vacation.
• Four (4) floating holidays annually.
• Seven (7) paid company-observed holidays.
• Sick time accrual.