Entra ID/ Active Directory Ops Engineer

Pacific Life Insurance Company • $167K — $204K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Information Security with a focus on directory services platforms
  • In-depth knowledge of Entra ID applications and authentication mechanisms
  • Expertise in managing cloud joined and hybrid directory services environments
  • Strong skills in designing and managing Active Directory structures
  • Proficiency in troubleshooting advanced Active Directory issues
  • Experience in process automation with PowerShell/Python scripting
  • Familiarity with Agile methodologies and tools used in Agile environments

Responsibilities

  • Serve as the primary operations engineer for Active Directory and Entra ID services
  • Implement and support a comprehensive directory services strategy
  • Ensure high availability and support for workforce authentication solutions
  • Define best practices and monitoring processes for Entra ID operations
  • Create and automate solutions for improved service delivery and user experience
  • Identify and manage project risks and ensure timely issue resolution
  • Collaborate with technical teams to align strategies with business goals

Benefits

  • Comprehensive health benefits including Medical, Dental, and Vision coverage
  • Flexible paid time off and holiday scheduling
  • Paid parental leave and adoption assistance program
  • 401k retirement savings plan with matching contributions
  • Wellbeing Reimbursement Account for personal health expenses
Full Job Description

Job Description:

We’re actively seeking a talented Identity and Access Management (IAM) Operations Engineer to work in our Newport beach, CA office (preferred) or Omaha, NE office. Relocation assistance may be provided.

You will be responsible for the delivery of the Entra ID and Active Directory services required to support the enterprise infrastructure and business line applications.

 In this role you will implement and support the associated strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with other technologists and support staff to ensure the requirements are clearly defined and service level agreements are met. Finally, you will work to improve and track the maturity of the IAM services showing increased adoption, speed to market, and resiliency.


How you’ll help move us forward:

  • Serve as an Active Directory and Entra ID Operations Engineer for the IAM department
  • Deliver and support the multi-year plan incorporating on-premise, cloud-based, and hybrid directory services solutions
  • Deliver and support the multi-year plan for workforce authentication leveraging SSO, MFA, and conditional access policies
  • Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from Entra ID services to be leveraged for operational monitoring
  • Provide monitoring and support of the integrated business applications and end-users ensuring the required uptime and resiliency
  • Create solutions that drive full automation, self-service, and resiliency
  • Identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery
  • Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring the successful implementation
  •  Develop and implement program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues
  •  Contribute to the development and maintenance of information security strategy and architecture


The experience you bring:

  •  10+ years Information Security experience, with strong focus in directory services platforms (e.g. MS Active Directory, MS Entra ID, MS Office365)
  • Detailed knowledge and experience in enabling and supporting integrated Entra ID applications, Single Sign-On, Multi-Factor Authentication, and Conditional Access Policies
  • Detailed knowledge and experience in supporting cloud joined, hybrid joined, and multi-domain enterprise directory services platforms based on best practices
  • Design, deploy, and manage Active Directory (AD) environments including forests, domains, OUs, Group Policy Objects (GPOs), and trusts
  •  Troubleshoot complex AD issues related to authentication, replication, Kerberos, NTLM, LDAP, and DNS
  • Manage AD replication, sites and services, DNS, and DHCP integration
  • Detailed knowledge and experience with automating processes by leveraging out of box capabilities, PowerShell/Python scripting, MS Graph, and PowerBI
  •  Experience with Agile methodologies and corresponding Agile based tools
  • Proven ability to influence and gain trust at senior management levels in multi-cultural environments
  • Ability to manage complex activities simultaneously to short timescales
  •  Ability to demonstrate continuous improvement
  • Clear understanding of CoBIT and ITIL Frameworks


What makes you stand out:

  • BA/BS in Information Systems, Computer Science or related field
  • CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred

You can be who you are.

#LI-DW1

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$167,670.00 - $204,930.00

Your Benefits Start Day 1
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

  • Paid Parental Leave as well as an Adoption Assistance Program

  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

About Pacific Life Insurance Company

Pacific Life Insurance Company Careers

There has never been a more opportune time to join the dynamic team at Pacific Life Insurance Company—a leader in the insurance industry known for its commitment to innovation, leadership, and professional growth.

Work You’ll Do

Join Pacific Life Insurance Company’s esteemed team to assist in pioneering efforts that drive the insurance industry forward. At the intersection of technology, industry expertise, and digital innovation, Pacific Life Insurance Company stands as a beacon of transformative solutions and services. Lead in a unique position in the marketplace, leveraging deep industry knowledge and a commitment to digital innovation to enhance client experiences and outcomes. Engage with a diverse global team of business and technology advisors, helping clients navigate through their challenges with cutting-edge solutions. Collaborate with dedicated professionals who are at the forefront of integrating technology and insurance services to deliver exceptional results.

Introducing the Pacific Life Insurance Company Professional Growth and Development Initiative

The initiative aims to build a leading advisory team to guide some of the most well-known companies through their transformation journeys, utilizing innovative insurance solutions.

Do Innovative Work

Be part of a team that is not just the largest but the most knowledgeable in the insurance sector, with a focus on delivering targeted solutions through a depth and breadth of consulting experience that is unmatched.

Drive Innovation and Leadership

Work on a wide range of projects that harness the capabilities of Pacific Life Insurance Company’s robust technological and service-oriented frameworks.

Future-Proof Your Career

Advance your career with Pacific Life Insurance Company, where the opportunities for growth are vast, supported by comprehensive training, development, and certification programs.

Explore Job Opportunities and Internships

Discover various job opportunities and internship positions that allow you to bring your skills and passion to a team that values innovation and leadership. Pacific Life Insurance Company is committed to fostering a culture of diversity and inclusion, providing a platform for professional development and personal growth.

The Pacific Life Insurance Company Employment Experience

With a commitment to diversity training and a culture that promotes networking and professional growth, Pacific Life Insurance Company helps team members thrive in a supportive and dynamic environment. Clients and employees alike look to Pacific Life Insurance Company for leadership in creating industry-leading solutions that promote growth and innovation.

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