Entity Program Coordinator

RealmOne

$80K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with customer programs
  • Familiarity with Sponsor regulations
  • Active security clearance with appropriate Polygraph required

Responsibilities

  • Serve as the primary point of contact for specialized customer requests
  • Manage end-to-end administrative support activities
  • Develop and maintain relationships with customers and stakeholders
  • Provide guidance on administrative processes, policies, and regulations
  • Support customer training on work unit processes and policies
  • Recommend and implement process improvements

Benefits

  • Three healthcare options with 100% employer-paid premiums
  • 401K with a total 10% contribution and immediate vesting
  • 4 weeks of PTO, 11 federal holidays, and 2 floating holidays
  • Access to FREE 24/7 learning via Udemy and $7,500 for professional development
  • Flexible work schedules and generous referral bonuses
Full Job Description
Job Brief

Ops

Job Description

We are seeking an Entity Program Coordinator - SME to support mission-critical program operations for a key U.S. Government customer.

The Entity Program Coordinator - SME will oversee the establishment, maintenance, and termination of customer processes in accordance with government regulations.

The ideal candidate will support business operations through process improvement initiatives, documentation management, customer training, and effective communication while ensuring compliance with applicable policies, procedures, and regulations.

The Entity Program Coordinator - SME shall possess the following capabilities:
  • Serve as the primary point of contact for specialized customer requests and manage end-to-end administrative support activities.
  • Develop and maintain effective working relationships with customers, stakeholders, and partner organizations.
  • Provide guidance and instruction to customers on specialized administrative processes, policies, procedures, and regulations.
  • Support the development and delivery of customer training on work unit processes, procedures, and policies.
  • Recommend and implement process improvements to enhance operational effectiveness

Required Qualifications:
  • Minimum five (5) years of experience with customer programs and familiarity with Sponsor regulations

Position requires active Security Clearance with appropriate Polygraph

Pay Range: Competitive

The RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role's responsibilities, the candidate's educational background, their work experience, and the specific competencies crucial for success in the role.

RealmOne Benefits:
  • Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family with buy-up option available.
  • Retirement + Savings: 401K - 10% TOTAL CONTRIBUTION - 5% safe harbor - 5% annual profit share. Immediate vested, no match required!
  • Paid Time Off + More: 4 weeks starting PTO - 11 federal holidays + 2 floating holidays - Paid hours for company-required training.
  • Career Growth + Development: Access to FREE 24/7 learning via Udemy - Opportunities to participate in tech councils, industry initiatives, etc. - $7,500 annual Educational & Professional Development Assistance.
  • MORE BENEFITS...FOR EVERY LIFESTYLE! - Paid parental leave - Adoption assistance - Annual swag drops - Flexible work schedules - -Generous referral bonus program - Employee appreciation + family-friendly corporate events ...and much more.


Disclaimer: Benefits packages offered by RealmOne are subject to variation and may differ based on work location, clearance level, and other eligibility criteria. Specific eligibility, availability, and scope of benefits are not guaranteed, may differ from those generally described, and remain subject to modification at the sole discretion of the company.

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