Position Description and Purpose: 

Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.

Key Essential Functions/Duties:

• Manage the day-to-day operations of enterprise systems including ERP, CRM, HRIS, and financial platforms.
• Ensure system performance, availability, and scalability to meet business needs.
• Monitor system health and troubleshoot issues proactively.

• Lead system implementation projects including planning, configuration, testing, and deployment.
• Coordinate upgrades and patches with minimal disruption to business operations.
• Evaluate new technologies and recommend improvements or replacements.

• Ensure data accuracy, consistency, and security across all enterprise systems.
• Develop and enforce data governance policies and procedures.
• Collaborate with departments to standardize data entry and reporting practices.

• Work with finance, HR, operations, and other departments to understand system needs and optimize workflows.
• Translate business requirements into technical specifications.
• Provide training and support to system users.

• Manage relationships with software vendors and service providers.
• Negotiate contracts, licenses, and service level agreements.
• Monitor vendor performance and ensure compliance with terms.

• Develop and maintain dashboards and reports for business intelligence
• Support decision-making with accurate and timely data insights.
• Ensure reporting tools are aligned w/ business KPIs & systems comply with regulatory requirements (SOX, GDPR)

• Implement and monitor cybersecurity measures.
• Conduct regular audits and risk assessments.

Education/Experience/Skills/Qualifications:

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
• Minimum of 5–7 years of experience managing enterprise systems in a mid-to-large organization.
• Proven experience with ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics).
• Experience in manufacturing or supply chain environments is a plus.
• Strong project management, organizational, communication and leadership skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in SQL, system integration, and reporting tools.
• Ability to manage multiple projects and priorities.
• Strong understanding of business processes and system workflows.
• Commitment to continuous improvement and innovation.

Roskam Foods offers a competitive compensation package that includes medical, dental, and vision benefits, tuition reimbursement, life and disability insurance, and a 401 (k) plan with company match.