Job SummaryReady to deliver advanced network solutions for mid-market clients and partner with sales teams on technical strategy? As a Mid Market Sales Engineer II at Spectrum, you will evaluate customer requirements, design cost-effective network solutions and present compelling technical proposals focused on Fiber Internet Access, Private Networking, Voice and Cloud services. Your expertise will help clients achieve their goals while supporting Spectrum's continued growth and innovation.
ResponsibilitiesHow You Will Make an Impact - Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions
- Design complex voice and data network solutions, preparing network topologies and technical specifications for customer applications
- Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for review, approval and costing
- Compile project cost elements, work on solution pricing and submit IRR analyses to Finance for approval
- Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
- Support Sales Engineer I with complex solutions, acting as a resource on technical projects and customer challenges
- Present technical proposals on Spectrum Business products and services, guiding customers through integration and implementation
- Serve as a liaison between customers, sales teams and internal departments, conducting site surveys for successful installations
- Provide documentation and support to installation and project management teams, clarifying service expectations with diagrams, written materials, handling questions during installation and turn-up related to solution design and equipment operation
- Deliver technical training to Account Executives, Account Managers and Sales Support personnel, and assist with developing and launching new products
- Maintain and expand knowledge of Spectrum Business products, industry trends and emerging technologies
Working Conditions - Office environment
- Travel Required
QualificationsWhat You Will Bring to Spectrum Required QualificationsEducation - High school diploma or equivalent from an accredited organization (GED)
Skills- Read, write, speak and understand English
- Work closely with sales executives and proven knowledge of the sales cycle
- Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
- Sales skills in presentation and proposal design
- Understanding of networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
- Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
- Consultative approach with strong knowledge of converged multimedia applications
- Experience with voice networking including VoIP, signaling protocols, PBX, and routing protocols: BGP, ISIS, OSPF, RIP and emerging technologies
- Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
- Proficiency with MS Visio, Word, Excel, PowerPoint and MS Project
- Valid driver's license, satisfactory driving record and auto insurance coverage
Preferred Qualifications Education - Bachelor's degree with a concentration in IT or telecommunications engineering technology, or equivalent training and experience
Experience - 5+ years of sales engineering and networking experience in the telecom or service provider industry
Skills - CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred
