Proven track record of closing multi-million-dollar deals
Ability to navigate complex organizations
Experience building executive-level relationships
Adaptable mindset for fast-paced environments
Responsibilities
Develop strategic partnerships with CX and Operations executives
Drive growth by expanding existing customer accounts
Manage complex negotiations from initial contact to close
Create customized account strategies for business growth
Collaborate with internal teams on tailored solutions
Provide customer feedback to shape product development
Benefits
Competitive base salary with commission and equity
Comprehensive health, dental, and vision insurance
Daily meals and snacks provided
Gym membership benefits
Uber rides home after work
Full Job Description
About the Role
We're looking for a Sales Director to own and expand relationships with Giga's largest and most important enterprise accounts. You'll drive complex, multi-stakeholder sales cycles across Fortune 1000 organizations - leading with insight, partnership, and a deep understanding of the customer's business.
You'll collaborate directly with Giga's leadership, product, and engineering teams to shape custom solutions and unlock expansion opportunities within existing accounts and large-scale pilots. This is a foundational, high-impact role for someone eager to drive transformational change inside the world's biggest brands.
What You'll Do
Own strategic relationships: Develop deep, trusted partnerships with executive stakeholders across CX, Operations, and Product teams.
Drive growth across key logos: Lead expansion within our largest customers and convert POCs into multi-year, multi-million-dollar partnerships.
Lead complex deal cycles: Manage enterprise negotiations, coordinate technical validation, and align stakeholders from first meeting through close.
Develop account strategy: Build and execute tailored account plans to deepen engagement and expand into new lines of business.
Collaborate cross-functionally: Partner with founders, engineering, and deployment teams to deliver customized, high-value solutions.
Influence Giga's roadmap: Bring customer insights directly into our product and strategy discussions to shape future capabilities.
Who You Are
Experienced enterprise seller: 5+ years in strategic or enterprise SaaS sales with a strong record of closing and expanding 6 or 7-figure deals.
Trusted partner: Skilled at navigating large, complex organizations and building executive-level relationships.
Builder mindset: Thrives in early-stage, fast-paced environments where process and playbooks are still being written.
Collaborative communicator: Clear, thoughtful, and able to align internal and external teams around shared outcomes.
Nice to Have
Experience selling AI, automation, or CX transformation solutions.
Familiarity with large-scale deployments in telecom, logistics, or e-commerce sectors.
Early GTM or founding sales experience at a fast-growing startup.
