The team is seeking a Principal Associate to drive the well-managed execution of Board reporting processes our team owns. In this role, you will partner with ERO Chief of Staff team leadership and serve as a critical liaison with subject matter experts across ERO and in Credit and Financial Risk (CFRM), as well as our partners in Governance & Securities (GovSec), gaining exposure to senior leaders and their teams. 

If you are eager to learn more about our company’s governance practices and play a role in elevating risk-related matters to our senior most leaders and the Board, this role is a great fit. 

Core Responsibilities:

• Lead end-to-end processes that enable the development and delivery of the quarterly Integrated Risk Management Report (IRMR), Capital One’s primary risk report for the Board of Directors, which contains the aggregate risk profile for the Company and a view of each risk category

• Enable the well-managed delivery of ERO-owned reports and presentations to the Board, ensuring the highest quality product and audit-ready documentation

• Lead the processes that support second line’s sub-certification and attestation for SEC reporting

• Partner horizontally across all three lines of defense and with GovSec to communicate updates and support broader deadlines

• Author, review, and continuously enhance governance systems (e.g., tools, templates, job aids, and processes)

• Support broader governance and Board initiatives the ERO Chief of Staff owns

You’ll wear many hats, including:

• Air Traffic Controller: You are detail-oriented and highly organized, able to adeptly manage several projects and initiatives at once with supportive direction. You have relentlessly high standards and attention to the smallest details with the ability to adapt to change quickly. You remain calm under pressure. 

• Problem-solver: You understand your customer’s intent and goals, propose plans to meet those needs, and autonomously pursue options to deliver results in a well-managed manner. You weave in data and historical context to ensure we identify critical insights that will advance the work. You identify process gaps and champion continuous improvement.

• Expert Communicator: You synthesize and distill complex information into clear summaries and actionable next steps stakeholders easily understand. You bring a confident presence when partnering with leaders and their teams.

• Trusted partner: You thrive in a matrixed environment and have a track record of building collaborative work relationships. Bringing others along is second nature for you.

• Digital Transformation Driver: You utilize Gen AI capabilities and automation tools to improve reporting and governance processes and drive operational efficiency.

• Team player: You willingly roll up your sleeves to get the job done, even in situations where the work may be outside your routine scope.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 3 years of experience in Project Management, Process Management, or Risk Management

• At least 2 years of experience supporting, partnering and interacting with multiple internal business stakeholders

• At least 2 years of experience working with Google Workspace applications (Docs, Sheets, Slides, Drive, Gemini)

Preferred Qualifications:

• 4+ years of experience in Project Management, Process Management, or Risk Management

• 3+ years of experience supporting senior leadership 

• 2+ years of experience creating talking points, executive summaries, and other senior-level communications

• Risk Management Professional certification (e.g., CRMP, CRM, RMR) 

• Project Management Professional certification (e.g., PMP)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.