Enterprise Resource Assessment & Capacity Leader

Position Description:

The Enterprise Resource Assessment & Capacity Manager serves as an enterprise-wide resource planning and capacity management professional responsible for enabling consistent application of the Resource Assessment Model (RAM) across the organization. This role partners and engages collaboratively with business leaders, PMOs, portfolio teams, and functional business areas to collect, validate, analyze, and interpret resource capacity and demand information to support strategic planning, prioritization, workload balancing, and investment tradeoff decisions. This role also serves as a trusted advisor to leadership by translating resource capacity data into prioritization tradeoffs, resourcing options, and enterprise planning decisions.

Acting as a centralized enterprise resource planning function, the Resource Assessment & Capacity Manager transforms workforce and portfolio data into actionable insights, helping leaders understand capacity constraints, identify emerging risks, and optimize organizational resource allocation. This role operates across multiple business areas, ensuring consistency in resource planning practices while supporting unique operational needs. The role connects RAM outputs with portfolio planning, investment prioritization, and long-range resource strategy to support informed leadership decision-making.

Key Responsibilities:

Enterprise Capacity Planning & Analysis

• Facilitate application of the Enterprise Resource Assessment Model (RAM) across assigned business functions.
• Collect, validate, and maintain resource planning data, assumptions, and forecasts.
• Analyze capacity, demand, availability, utilization, and workload trends to identify potential constraints and opportunities.
• Develop resource forecasts and scenario analyses to support strategic planning and prioritization decisions.
• Evaluate resource implications of enterprise portfolio priorities, new initiatives, and investment tradeoffs.
• Develop alternative resourcing strategies and recommend options to address capacity constraints and workload conflicts.
• Monitor enterprise and functional resource health indicators, highlighting emerging risks and bottlenecks.

Resource Data Governance

• Ensure resource planning inputs align with established enterprise standards, methodologies, and planning horizons.
• Validate data quality, completeness, consistency, and accuracy of resource assessments.
• Support ongoing refinement of resource planning assumptions, allocation methodologies, and reporting standards.
• Define and maintain common RAM terminology, data definitions, and planning assumptions to promote consistent enterprise adoption.
• Assist business partners in interpreting RAM outputs and applying results consistently.
• Document and maintain resource planning processes, procedures, and guidance materials.

Executive Reporting & Decision Support

• Develop and maintain resource planning dashboards, reports, scorecards, and visualizations.
• Prepare enterprise and functional capacity assessments for governance forums and leadership reviews.
• Translate complex resource data into actionable insights and business recommendations.
• Frame capacity constraints as enterprise resource risks, including critical skill gaps, peak demand periods, single points of failure, and cross-functional bottlenecks.
• Translate scenario outputs into clear leadership tradeoff options, decision points, and recommended actions.
• Identify and communicate resource risks, workload conflicts, and prioritization impacts.
• Escalate significant capacity constraints and cross-functional resource challenges requiring leadership action.

Business Partnership & Facilitation

• Partner with PMOs, business leaders, program managers, Finance, HR, and strategic planning teams to align resource planning assumptions.
• Facilitate resource planning discussions, capacity reviews, and prioritization conversations.
• Serve as a trusted advisor to leaders on resource allocation strategies, capacity risks, prioritization impacts, and potential mitigation options.
• Drive adoption of RAM practices by helping business areas mature resource planning behaviors, routines, and decision-making discipline.
• Support evaluation of new initiatives and project requests to determine resource impacts.
• Assist functional leaders in balancing workload demands against available capacity.
• Build strong cross-functional relationships to drive adoption of enterprise resource planning standards.

Continuous Improvement

• Support enhancement of RAM tools, methodologies, reporting capabilities, and governance processes.
• Identify opportunities to improve resource planning accuracy, efficiency, and usability.
• Develop training materials, job aids, and user support resources.
• Establish RAM adoption measures and feedback loops to assess usage, data quality, and decision value over time.
• Promote enterprise best practices in resource and capacity planning.
• Contribute to the long-term maturation of enterprise workforce and capacity management capabilities.

Knowledge, Skills & Abilities:

(Equivalent combination of education and experience will be considered.)

Minimum Qualifications:

• Bachelor's degree in Business, Finance, Engineering, Project Management, Analytics, Organizational Leadership, Human Resources, or related field.
• 7+ years of experience in one or more of the following:

-Resource planning

-Workforce planning

-Portfolio management

-PMO operations

-Business analytics

-Strategic planning

-Project or program management

• Experience working with enterprise data, reporting, dashboards, and executive-level presentations.
• Expert experience facilitating cross-functional discussions and driving alignment among diverse stakeholders.
• Strong business acumen.
• Strong interpersonal and leadership skills, the ability to lead and influence in a collaborative fashion, coach and mentor team members. Handle and manage sensitive and confidential situations.
• Effectively lead change at an enterprise level.
• Excellent written and verbal communications skills and the ability to work effectively with all levels of the organization.
• Support decisions with technical knowledge and economic analysis.
• Ability to analyze interdependencies across functions, portfolios, and organizational priorities to identify capacity impacts and enterprise risks.
• Articulate differing positions in a constructive manner.
• Interact with senior executives conveying credibility, confidence and integrity.
• Remains calm and productive in stressful situations.
• Proficiency with key MS products (Project, Word, Excel, PowerPoint, Visio)

Preferred Qualifications:

• Master's Degree, Finance, Engineering, Project Management, Analytics, Organizational Leadership, Human Resources, or related field.
• Project Management Professional (PMP) certification by the Project Management Institute (PMI) that is reported to be in good standing by the PMI is preferred.
• 10 years of successful project management leadership and implementation experience on projects requiring at least six additional project stakeholders
• Or equivalent enterprise resource planning, portfolio planning, or workforce capacity management leadership experience.
• Experience with Power BI, workforce analytics, data visualization, or equivalent analytical reporting tools is preferred.
• Advanced knowledge of the utility business experience is preferred.

All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.

ADA Requirements and Physical Demands:

The physical demands as described are representative of those that must be met by the person in this position to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work:
  • Sit, Stand, Walk and Bend: This position regularly requires prolonged periods of sitting. Occasionally requires standing, walking, or bending for short periods of time.
  • Use of Hands/Fingers: To operate a computer, keyboard, mouse, and other office equipment.
  • Speech/Hearing: This position frequently communicates with others via phone and in-person.
  • Visual Acuity: For reviewing detailed operational reports.
• Lifting: Ability to lift and carry items weighing up to 15 pounds, as needed.
• Safety Sensitive: This position does not perform safety sensitive functions.
• Travel: Regular travel to operational sites, industry events, and stakeholder meetings.