Enterprise Email and Domain Management (EEDM) Lead

QUALIFICATIONS:

• SECRET clearance and be capable of obtaining a TOP SECRET clearance if required.
• Bachelor's or Master's degree in Computer Science, Management Information Systems, or a comparable computer-oriented discipline.
• Five years of progressively responsible and directly related information technology experience supporting enterprise messaging, directory services, or comparable infrastructure operations.
• Microsoft 365 Certified: Enterprise Administrator Expert
• Microsoft 365 Certified: Security Administrator Associate
• Microsoft 365 Certified: Messaging Administrator Associate
• Have excellent written and verbal communication skills, demonstrating an ability to communicate effectively with people in both management and technical roles as well as customer personnel, as required.
• Strong organization skills with an ability to adapt to a rapidly changing environment.
• Experience working collaboratively across departments to identify requirements and dependencies.
• Be self-motivated. Must be able to anticipate problems and take a proactive approach to responsibilities.

Preferred locations: Chandler, AZ or Washington DC

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $155,000.00 to $170,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

#LI-AH1

#clearancejobs

This is a full-time direct hire position and you must currently have an active Secret Security Clearance or above. We are not able to offer visa sponsorship, 1099 status, or work with C2C for this role.

What is the Government Services Team and why join?

Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.

Location: Chandler, AZ or Washington, DC (fully on-site)

What will you be doing?

You will be supporting the Department of Homeland Security (DHS) Information Technology infrastructure. As the Enterprise Email and Domain Management (EEDM) Lead, you will be responsible for technical oversight of enterprise messaging, directory services, domain administration, identity-related operational activities, and associated service continuity requirements. The EEDM Lead will coordinate Microsoft 365, Exchange, Active Directory, and applicable Azure Active Directory administration through documented operational procedures, approved configuration baselines, access controls, monitoring, and Change Management. Team EEDM Lead will use authorized administrative tools, service management records, and operational monitoring to identify messaging and directory service degradation, configuration inconsistencies, access-related issues, and restoration requirements. The EEDM Lead will need to coordinate incidents affecting network connectivity, enterprise systems, or dependent applications with cybersecurity personnel and other engineering teams. The EEDM Lead will maintain technical oversight of approved automation, backup and restoration procedures, configuration changes, and operational documentation to protect enterprise service availability and integrity.

RESPONSIBILITIES:

• Leverage experience applying enterprise-level Microsoft 365 administration, configuration governance, and technical coordination.
• Apply expertise to authorized Microsoft 365 security administration, and enterprise messaging administration and operational service management.
• Apply PowerShell administration expertise to authorized Active Directory, Exchange, and Microsoft Office 365 activities, including configuration management, operational maintenance, and controlled automation.
• Use Microsoft Office 365 administration experience to maintain messaging services, coordinate operational changes, and support service availability and security requirements.
• Coordinate backup and restoration procedures, validate recovery readiness, and maintain documented restoration practices appropriate to assigned enterprise services.
• Apply Windows and Active Directory PowerShell scripting expertise to improve consistency, accuracy, and repeatability of authorized administrative operations.
• Coordinate applicable Microsoft Azure Active Directory administration, identity configuration, and operational troubleshooting within Government-approved access and security controls.