Enterprise Applications Business Analyst

Marmon Holdings, Inc. • $80K — $120K *
Bellows Falls, VT 05101In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
  • 2-5 years of experience in IT support or application administration in a manufacturing or industrial context
  • Hands-on experience with Microsoft Entra ID (Azure AD) and identity management
  • Familiarity with enterprise applications, SSO configuration, and labeling systems
  • Basic understanding of ERP/WMS systems and Service Desk platforms

Responsibilities

  • Administer and support enterprise applications within a manufacturing setup
  • Manage identity and access management functions in Microsoft Entra ID
  • Configure SSO integrations and support enterprise applications
  • Handle user access requests following least-privilege principles
  • Maintain labeling systems, including design and troubleshooting
  • Optimize the Service Desk cloud platform including ticket management
  • Monitor system health and performance, responding to incidents

Benefits

  • Collaborative and hands-on team environment
  • Opportunities for growth within a manufacturing technology landscape
  • Access to technical certifications and skill development programs
Full Job Description
Sonnax Transmission Company

What You'll Do

As an Enterprise Applications Business Analyst, you will support the administration and improvement of enterprise applications, Microsoft 365, and Microsoft Entra ID services within a manufacturing environment. You will manage user access and identity processes, including Enterprise Applications, SSO configuration, and group-based access models, while helping enforce security and access governance standards. You will support and optimize the Service Desk cloud platform, managing workflows, requests, and process improvements, and oversee label design and labeling system. Working closely with IT and business teams, you will troubleshoot system issues, assist with integrations between applications, and contribute to identity lifecycle processes such as access reviews. This role focuses on building hands-on experience while supporting reliable, secure, and efficient application operations in a production-driven environment.
Day-to-Day Responsibilities
  • Administer and support enterprise applications and cloud platforms used across manufacturing operations
  • Manage identity and access in Microsoft Entra ID, including group management and access controls
  • Configure and support Enterprise Applications and SSO integrations (SAML, OAuth, OIDC)
  • Handle user access requests using RBAC and least-privilege principles across multiple systems
  • Support and maintain labeling systems, including label design and system-level troubleshooting
  • Support and optimize the Service Desk cloud platform, including ticket management, workflows, and automation
  • Monitor system health and performance; respond to incidents and escalate as needed
  • Assist in maintaining integrations and data flow between systems (ERP, WMS, and other applications)
  • Troubleshoot application issues and coordinating with vendors or internal IT teams
  • Create and maintain documentation for systems, access models, and procedures


Cross-Functional Partners
  • Manufacturing Operations & Plant Staff
  • Warehouse, Shipping, and Supply Chain Teams
  • Finance and ERP users
  • IT Infrastructure, Security, and Helpdesk teams
  • External vendors and application support providers


Ownership
  • Support the lifecycle of enterprise applications, including onboarding, configuration, and ongoing maintenance
  • Act as a developing SME in Entra ID and enterprise application access management
  • Assist in maintaining application security and access governance standards, including audits and access reviews
  • Contribute to documentation, standardization, and process improvement efforts
  • Support alignment between legacy manufacturing systems and modern cloud-based applications


Project Work
  • Assist with Entra ID and enterprise application initiatives (SSO onboarding, access governance improvements)
  • Support system upgrades, enhancements, and migrations
  • Help improve application integrations and data flow across ERP, WMS, and operational systems
  • Participate in Service Desk platform enhancements and workflow automation
  • Contribute to labeling system improvements, including design standardization and usability enhancements
  • Support continuous improvement initiatives across manufacturing and IT systems


What You'll Need
Education & Experience
  • Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
  • 2-5 years of experience in IT support, application administration, or systems support in a manufacturing or industrial environment (required)
  • Experience supporting enterprise applications in a production or warehouse setting
  • Exposure to Service Desk or ticketing platforms


Technical Knowledge
  • Hands-on experience with:
    • Microsoft Entra ID (Azure AD) including access management and identity governance concepts
    • Enterprise Applications and SSO configuration (SAML, OAuth, OIDC)
  • Experience with label design and labeling systems in a manufacturing or warehouse environment (required)
  • Basic understanding of ERP/WMS systems (Infor or similar is a plus)
  • Familiarity with Service Desk platforms (incident/request workflows, automation)
  • General understanding of integrations (APIs, connectors, data flow)
  • Basic knowledge of IAM and security best practices
  • Working knowledge of Microsoft 365 administration is a plus


Hard Skills
  • Entra ID identity and access management
  • Enterprise application configuration and SSO support
  • Label design and labeling system troubleshooting
  • Service Desk platform administration
  • Application support and issue resolution
  • Documentation and process tracking
  • Basic integration and data flow support

Soft Skills
  • Strong communication skills across technical and operational teams
  • Problem-solving mindset with attention to detail
  • Ability to prioritize and manage multiple requests in a production environment
  • Willingness to learn and grow technical skillsets
  • Team-oriented with a proactive approach


What You'll Gain
Impact & Contributions
  • Provide frontline and tier 2 support across critical manufacturing systems and enterprise applications
  • Play a key role in improving identity security and application access governance
  • Directly support operational efficiency through reliable system and labeling support


Career Growth
  • Pathways into Systems Administration, Cloud, or Identity-focused roles
  • Hands-on experience with enterprise identity, SaaS integrations, and manufacturing IT systems
  • Opportunities for technical certifications and skill development


Benefits & Culture
  • Competitive compensation and benefits
  • Collaborative and hands-on team environment
  • Opportunities to grow within a manufacturing-focused technology landscape


Pay Range:
80,000.00 - 120,000.00

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

About Marmon Holdings, Inc.

Marmon Holdings, Inc. Careers

Joining Marmon Holdings, Inc. presents a prime opportunity to be part of a team that values innovation, leadership, and diversity. As a global industrial organization, Marmon Holdings, Inc. offers a variety of job opportunities that cater to professionals seeking growth and development in their careers.

Explore Job Opportunities

Marmon Holdings, Inc. is actively hiring and offers positions that challenge and reward their employees. With a commitment to professional growth, the company provides a platform where skills and leadership converge to create impactful results. Explore the current openings and find the position that aligns with your career aspirations.

Internship Programs

For those at the beginning of their professional journey, Marmon Holdings, Inc. offers robust internship programs. These opportunities are designed to cultivate skills through hands-on experience, providing a strong foundation for future employment in various industries within the company.

Culture and Benefits

Marmon Holdings, Inc. is renowned for its inclusive culture that embraces diversity and fosters innovation. Employees enjoy a range of benefits that support both their professional and personal lives, enhancing job satisfaction and team cohesion. The company's commitment to diversity training ensures a workplace where everyone’s contributions are valued.

Professional Growth and Development

Career advancement is a cornerstone of Marmon Holdings, Inc.'s ethos. Employees are encouraged to take leadership roles, participate in networking events, and engage in continuous learning through various development programs. This focus on professional enhancement allows individuals to excel and lead in their respective fields.

Networking and Innovation

At Marmon Holdings, Inc., networking is seen as a key component of career advancement. Employees are encouraged to connect with peers and leaders within the company to exchange ideas and foster innovation. This collaborative environment is integral to the company’s success and the personal growth of its team members.

Join the Marmon Holdings, Inc. Team

Start your journey with Marmon Holdings, Inc. by applying today. Tailor your resume to reflect your unique skills and experiences, and prepare for an interview that could lead to a multitude of rewarding career paths within the company.

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Learn more about Marmon Holdings, Inc.
Industry
Manufacturing & Automotive
* Ladders Estimates

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