Enterprise Applications AdministratorRole OverviewThe Enterprise Applications Administrator is responsible for the administration, configuration, support, and overall health of enterprise platforms and services, ensuring secure, reliable performance and a strong user experience across Microsoft 365, Azure, Adobe AEM, and other enterprise tools. This role requires strong technical expertise, excellent problem-solving skills, and a proactive approach to system ownership and management.
Essential Duties and Responsibilities- Oversee the administration of Microsoft 365 and Azure environments, ensuring all configurations and settings are optimized for security and performance
- Manage user roles, permissions, and access controls to maintain a secure and compliant environment
- Perform Azure administration tasks related to assigning roles, monitoring, app registrations, and security configurations
- Set up SharePoint sites and manage permissions
- Configure OneDrive storage policies and access settings
- Ensure compliance with data retention policies, monitor storage usage, and optimize performance
- Administer Power Platform, including Power Apps, Power Automate, and Power BI, with responsibility for environment setup and governance
- Configure Power Platform environments, manage user access, and ensure solutions are secure and compliant
- Manage Microsoft Teams settings, channels, and permissions
- Enforce policies to ensure secure collaboration
- Configure integrations with third-party applications, monitor usage, and optimize performance
- Oversee the administration of Viva Engage, including user engagement strategies and content management
- Create and manage communities, configure engagement metrics, and ensure users have access to relevant content and resources
- Serve as Copilot Administrator, ensuring proper deployment, licensing, access control, and user training
- Manage Microsoft Fabric capacity to ensure appropriate access controls and maintain compliance with governance standards
- Manage user account provisioning for access management, transfers, and compliance with Microsoft agreements
- Maintain and troubleshoot the on-premises Power BI Gateway
- Administer Adobe Experience Manager, including user roles, content deployment, and integration with other platforms
- Respond to and resolve support tickets related to Mitsubishi Power Enterprise Applications
- Troubleshoot issues, provide technical support, and collaborate with internal teams and vendors to resolve complex problems and escalate when needed
- Document processes, configurations, and troubleshooting steps
- Serve as backup to the Database Administrator
Other Duties and Responsibilities- Comply with all company safety policies, practices, and procedures
- Participate in proactive team efforts to achieve departmental and company goals
- Communicate effectively with employees and management at all levels
- Protect confidential and proprietary company information
- Maintain the highest degree of honesty, integrity, and professionalism
- Perform additional duties as assigned
Knowledge, Skills, and EducationTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience- Bachelor's degree in Computer Science, Engineering, Business, or a related field
- Five or more years of experience in enterprise application administration
- Strong knowledge of Microsoft 365, Azure, and Power Platform
- Experience with identity and access management
- Familiarity with ITIL practices and ticketing systems
Computer Skills- Proficient in Microsoft Power Platform, SharePoint, Azure, and server configuration
- Knowledge of database software, project management software, technical diagrams, and flowcharts
Communication Skills- Strong verbal and written communication skills
- Ability to present to stakeholders and C-suite executives
- Proven ability to lead a team and manage the development and performance of team members
Reasoning Ability- Ability to handle multiple concurrent assignments of varying sizes and complexity efficiently
- Outstanding analytical, organizational, and problem-solving skills
- Ability to make judgment decisions based on specifications or technical requirements
Physical Demands and Work EnvironmentThe physical demands and work environment characteristics described here represent those that must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to sit, talk, and hear
- Occasionally required to stand and walk
- Occasionally required to lift and/or move up to 15 pounds
- The noise level in the work environment is usually quiet
Why Should You Apply?- Excellent benefits, including medical, dental, vision, and 401(k) matching
- Excellent development programs and advancement opportunities
- Tuition reimbursement and on-the-job training
- Paid vacation, sick time, and holidays
- Commitment to quality products and services
- Great working environment and culture
- Employee appreciation programs and events
