Excellent customer service and communication skills
Organizational skills with attention to detail
Proficient in Microsoft Office Suite or related software
Responsibilities
Ensure compliance with safety policies
Foster teamwork and collaborative problem-solving
Manage hiring, training, and staff development
Oversee daily departmental workflows
Forecast labor and equipment requirements
Handle material procurement and delivery scheduling
Coordinate schedules for subcontractors
Benefits
Collaborative work environment
Opportunities for staff development and training
Involvement in client-facing roles
Use of integrated software systems for project management
Hands-on experience in landscape management
Full Job Description
Job Summary
The Enhancement Manager is responsible for managing the overall production of the enhancements work within the branch.
This individual must ensure projects are completed on time and within the allocated budget according to quality standards of the company. This position reports to the Branch Manager and works closely with the Client Relationship Manager to guarantee complete client satisfaction.
Duties/Responsibilities
Ensure that all safety policies of company are enforced
Foster a collaborative environment to enhance teamwork and problem-solving
Interview, hire, supports recruiting, training and development of staff
Oversees the daily workflow of the department
Forecast and manage all labor and equipment needs
Material procurement and delivery sequencing
Coordinate and schedule sub-contractors
Communicate and meet with clients as needed
Manage physical inventory process
Ensure quality control on the product(s) being received and installed
Responsible to meet project budgets
Pre-Construction review and close out process with Client Relationship Managers
Manage Aspire and other integrated software systems
Work with Office Administrator and Production team to stay current on Purchase Receipts and Sub Contractor Agreements
Offer estimating support as needed
Conduct performance and compensation reviews in coordination with Human Resources
Work with Human Resources to address promotions, demotions, corrective actions, terminations, personnel staffing and training needs
Requirements
Required Skills/Abilities
Demonstrates the ability to successfully manage a medium quantity of projects and/or a large project.
Ability to lead and coordinate a high volume and complexity of teams
Excellent leadership and management skills
Excellent customer service, and interpersonal skills
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to prioritize tasks, delegating when appropriate
Proficient with Microsoft Office Suite or related software
Excellent training skills
Education and Experience
Prior experience in landscape installation required
A minimum of three years of management experience preferred
Physical Requirements
Prolonged periods standing, walking, stretching, bending, climbing ladders, kneeling, and pulling.
Must be able to lift up to 50 pounds at a time.
Must be physically able to operate power equipment.
Must be able to work in a variety of weather conditions.
Be able to lift, pull and push materials and equipment to complete assigned job tasks
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Job descriptions are not intended and do not create employment contracts.
