Req ID: 141622
Remote Position: No
Region: Americas
Country: Canada
State/Province: Ontario
City: Newmarket
SummaryThe Engineering Services Coordinator supports the Newmarket Engineering Services team by coordinating compliance activities, audit readiness, project administration, purchasing support, and day-to-day operational follow-up. This role works closely with test developers, project managers, engineering leadership, customers, vendors, and suppliers to ensure development milestones, quality requirements, documentation, and purchasing activities are completed accurately and on schedule.
The successful candidate is organized, detail-oriented, comfortable working in a technical environment, and able to manage multiple priorities while maintaining confidentiality and strong follow-through.
Key Responsibilities:Compliance, Audit, and Quality Support:- Serve as the Engineering Services point of contact for external audits, including ISO 9001, AS9100, QMS, customer-specific, and other applicable compliance audits.
- Coordinate audit preparation by organizing records, evidence, schedules, action items, and follow-up activities.
- Conduct or support technical process audits throughout the test development cycle to verify required steps, reviews, approvals, and documentation are complete.
- Support tester verification and validation by collecting artifacts, organizing data, reviewing results, and using standard analysis tools.
- Conduct weekly 5S audits, document findings, and coordinate corrective actions with the team.
- Perform final quality and documentation checks on test systems before shipment; escalate discrepancies as needed.
- Maintain accurate audit, quality, corrective-action, and compliance records.
Project and Administrative Coordination:- Coordinate Engineering Services meetings, team events, lunch-and-learn sessions, and other department initiatives.
- Support the Project Manager in tracking milestones, action items, deliverables, and commitments to promote on-time completion.
- Prepare meeting materials, status updates, reports, presentations, and other business documents.
- Organize and maintain electronic records so project, technical, quality, and business information is readily accessible.
- Coordinate information and follow-up across engineering, project management, leadership, customers, vendors, and suppliers.
- Support shipping and receiving activities, including documentation and coordination with internal and external contacts.
- Support monthly billing and invoicing by validating records and following up on issues.
Purchasing and Supplier Support:- Support the team by working with suppliers through the quoting process for equipment and materials required for engineering development projects.
- Obtain and organize supplier pricing, quotations, lead times, and related information for review and approval.
- Provide backup purchasing support when the designated purchasing representative is unavailable.
- Support purchase requisitions, purchase orders, invoice follow-up, and related documentation in accordance with company procedures.
- Escalate pricing, delivery, quality, or documentation issues that may affect project schedules or customer commitments.
- Manage lab inventory, including organization and maintenance of appropriate in-house consumable stock levels.
Knowledge/Skills/Competencies:Required- Strong organizational skills and the ability to manage multiple priorities, deadlines, and non-routine situations.
- Working knowledge of project coordination principles, milestone tracking, action-item management, and schedule follow-up.
- Advanced proficiency with Google tools, Microsoft Office, particularly Excel, Word, and PowerPoint.
- Strong written and verbal communication skills, with the ability to work effectively with technical and non-technical stakeholders.
- Strong attention to detail and the ability to review records, data, and documentation for accuracy and completeness.
- Demonstrated initiative, sound judgment, and the ability to identify issues, remove roadblocks, and recommend practical solutions.
- Ability to handle sensitive business, project, technical, customer, and supplier information with discretion and confidentiality.
- Ability to organize, file, maintain, and retrieve complex electronic information.
- Ability to work effectively in an office, engineering, and test-lab environment.
Preferred or considered an asset- Experience supporting quality systems, compliance programs, internal audits, external audits, or corrective-action processes.
- Experience in a manufacturing, engineering, test development, or production environment.
- Experience with purchasing, supplier coordination, quotations, invoicing, or ERP/procurement systems.(SAP, Ivalua)
- Ability to understand and work with engineering, test, quality, or validation documentation.
- Relevant education or certification in business administration, project coordination, quality, auditing, procurement, or a related field.
- Practical experience using approved AI tools to improve administrative workflows, organize information, or support data analysis while maintaining company confidentiality and data-protection requirements.
Experience and Education:- Typical experience: 3-5 years of relevant experience, preferably in quality, compliance, project coordination, purchasing, technical administration, production operations, or a related field.
- Typical education: Bachelor's degree in business, engineering, quality, supply chain, or a related field, or an equivalent combination of education and experience.
- Educational and experience requirements may vary by geography.
Working Conditions and Physical Demands:- This position is performed primarily in a standard office environment, with regular interaction with the Engineering Services team in the test lab.
- The role requires sustained visual concentration when working with computer monitors, numerical data, project plans, technical records, and other detailed information.
- Repetitive manual movements, such as keyboarding, data entry, mouse use, and calculator use, may be required frequently.
- The position is 100% onsite in Newmarket to support access to engineering personnel, test systems, lab activities, shipping and receiving, and physical documentation.
Compensation and Benefits:- The compensation includes base salary and target Short-Term Incentive (STI) compensation only. A comprehensive benefits package is offered in addition to this range.
- The range is an estimate determined by the Company and may change based on factors including the duties covered by the position, the successful candidate's credentials and experience, and the applicable geographic jurisdiction.
- Salary Range: CAD $64,105-$96,540
NotesThis job description is not intended to be an exhaustive list of all duties and responsibilities. Employees may be required to perform other related duties and are accountable for the responsibilities assigned to them. Job duties and the percentage of time associated with each function may change based on business needs.