Engineering Manager, Platform & AI Systems
The Role
We're looking for an articulate, people-oriented Platform & AI Systems Engineering Manager to lead a high-velocity team of developers. Our team uses advanced AI-assisted development tools (like Claude Code) to bypass legacy constraints and ship at an elite pace. You will lead the team operationally and technically, keeping them highly engaged while defining a cleaner, modern architecture. Acting as a true primus inter pares-"a first among equals"-you are a peer in the trenches but also a guide at the helm. You are a player coach who stays in the thick of things, codes alongside your peers, and makes the critical decisions needed to lead the team to success.
What You'll Do
- Drive Velocity & AI Standards: Ensure the team utilizes modern AI tooling effectively, establishing standards and frameworks (like MCP servers) to keep AI-generated code secure, clean, and stable over time.
- Modernize Core APIs: Lead the overhaul of our gateway and API architecture, transitioning systems toward modern, token-based, scoped API access.
- Scale Payment Experiences: Expand secure embedded payment workflows, tokenization, portals, flows, and digital wallet integrations (Apple Pay, Google Pay, Venmo, etc.).
- Own Platform & AI Continuity: Take full architectural ownership of our Stripe-shaped OrderService/API platform, maintaining total continuity across repositories, deployments, billing, and vendor integrations.
- Enforce Security & Compliance: Apply sharp operational guardrails around the platform, ensuring robust tenant isolation, tokenization, data redaction, secure API keys, and total auditability (SOC 2, PCI-DSS).
- Mentor & Lead: Foster a collaborative engineering culture grounded in ownership and execution discipline. Partner directly with executive leadership to communicate technical trade-offs, timelines, and risks.
- Build, Prototype, & Improve: Rapidly prototype, test, and deploy production-grade AI solutions while evaluating emerging tools that can optimize engineering operations across the organization.
What We're Looking For
- Deep Engineering Roots: You bring 10+ years of progressive software engineering experience with a strong background in designing scalable distributed systems, microservices, and resilient backend architectures.
- Strategic Value Generation: You possess a sharp business lens and excel at translating complex payment strategy into executable engineering sequencing. You champion an agile, "test-and-learn" approach-focusing on rapid validation to prove a concept works before scaling it up-while keeping architecture built for long-term scale.
- AI Tooling Fluidity: You have hands-on experience or deep strategic competence using LLMs and advanced prompt frameworks to accelerate engineering output, alongside the ability to convert rapid AI workflows into permanent, documented organizational assets.
- Proven Leadership: You bring 3+ years of direct engineering management, tech lead, or principal team mentorship experience, with a natural ability to coach developers and build trust quickly.
- Fintech Domain Depth: You have a strong background working in high-scale Fintech, Payments, or Billing infrastructure, meaning you thrive in compliance-heavy environments where security, auditability, and data integrity are non-negotiable.
- Wasatch Front Proximity: You live along the Utah corridor between Logan and Provo to easily support our flexible hybrid rhythm.
The Perks
- Comp: Highly competitive base salary plus performance bonus.
- Flexibility: A highly autonomous hybrid cadence (alternating weeks: 2 days in the office one week, 1 day the next).
- Benefits: Premium medical, dental, life, and disability insurance. Generous paid time off, holiday pay, and company celebrations. Competitive 401(k) match.
- Environment & Impact: A casual, emotionally intelligent, and highly stable workspace where your strategic input directly shapes the future of the company. This is a rare opportunity to leave a massive fingerprint on our platform's next generation, directly moving the needle on company profitability and product capability.
