Eversource

Engineer, Maintenance Support

Eversource$100K — $111K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering required
  • Minimum of 3 years related experience, preferably in engineering design
  • Valid motor vehicle operator's license required
  • Ability to obtain Thermographer Certification
  • Familiarity with utility regulatory processes in New Hampshire preferred
  • Knowledge of power system engineering and substation technologies

Responsibilities

  • Support substation operations projects and capital investment programs
  • Provide technical support for substation operations and troubleshoot issues
  • Ensure compliance with regulatory maintenance activities
  • Prepare and review work orders and construction drawings
  • Design, program, and support installation of electrical systems
  • Develop technical specifications for equipment procurement
  • Support emergency response and storm restoration efforts

Benefits

  • Comprehensive total rewards program
  • Potential for performance-based incentives
  • Opportunities for professional development and training
  • Supportive work environment fostering teamwork and collaboration
  • Use of personal protective equipment provided by the company
Full Job Description
Role Overview
The Engineer, Maintenance Support provides technical engineering support to substation operations and supports substation operations projects including but not limited to the New Hampshire Distribution Automation capital investment program. This role works closely with field crews, engineering, and project groups to ensure safe, compliant, and reliable operation of transmission and distribution assets.
Participation in emergency response, after hours support, and storm restoration is required.
Essential Functions
  • Support substation operations projects including but not limited to the New Hampshire Eversource Distribution Automation capital investment program.
  • Provide day-to-day and emergent technical support for substation operations, including evaluating test results, troubleshooting issues, issuing test and equipment specifications, and recommending solutions.
  • Ensure regulatory and compliance maintenance activities are completed on time with accurate documentation.
  • Prepare and review work orders, construction drawings, proposals, and test results using various enterprise systems.
  • Design, program, test, troubleshoot, and support the installation of electrical, electronic, microprocessor-based, and electromechanical systems used to monitor, protect, and operate the transmission and distribution systems.
  • Develop and issue technical specifications for the procurement and maintenance of substation, SCADA, communication, and automation equipment.
  • Provide engineering expertise to diagnose and resolve malfunctioning electrical and software-based equipment.
  • Support maintenance activities including testing, repair, infrared inspection analysis, and corrective actions.
  • Review and improve maintenance practices and procedures; coordinate training on industry standards and equipment.
  • Support capital projects through field guidance, technical recommendations, design modifications, and on-site troubleshooting.
  • Identify recurring equipment issues and recommend corrective actions or system improvements.
  • Develop lessons learned documentation and report findings and solutions.
  • Conduct evaluations and support the implementation of new technologies, systems, and test equipment.
  • Work closely with Transmission & Distribution Engineering, Projects, and Operations groups to develop technical solutions.
  • Serve as a liaison with internal and external customers, emphasizing safety, reliability, and customer satisfaction.
  • Assist with system restoration during storms, emergencies, and assigned emergency response activities.
  • Perform other related duties as assigned.


Technical Knowledge and Skills
  • Knowledge of power system engineering, transmission and distribution operations, substation automation, and field communications.
  • Working knowledge of IEC 61850 and associated technologies.
  • Understanding of communication protocols, routable network design, and network topology.
  • Experience with or familiarity with PLC communication and program configuration (preferred).
  • Familiarity with NERC Reliability and Cyber Security (CIP) standards (preferred).
  • Knowledge of applicable safety regulations, including the National Electric Safety Code.
  • Familiarity with substation equipment such as transformers, circuit breakers, switchgear, reclosers, capacitor banks, reactors, switches, and battery systems.
  • Ability to read and interpret technical drawings, specifications, procedures, and test documentation.
  • Strong analytical and problem-solving skills with the ability to work independently.
  • Ability to provide technical guidance and training to peers and field resources.
  • Strong written and verbal communication skills across varying technical audiences.
  • Proficiency with MS Office and web-based tools.
  • Strong teamwork, customer focus, and organizational skills.
  • Familiarity with utility regulatory processes and requirements in New Hampshire is preferred.


Education:
  • Bachelor's degree in Engineering


Experience:
  • Minimum of 3 years related experience is required. Engineering design experience preferred.


Licenses & Certifications:
  • Valid motor vehicle operator's license required.
  • Ability to obtain Thermographer Certification.


Working Conditions:
  • Must be available for emergency restoration assignments, including off-hours and storm response.
  • Travel within MA/CT/NH, including occasional overnight travel, is required.
  • Work performed in office environments, substations, construction sites, and field locations around energized electrical equipment.
  • Use of company-provided personal protective equipment is required.
  • Must be available to assist/support emergent issues.


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#LI-ES3

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$100,490.00-$111,660.00

Worker Type:
Regular

Number of Openings:
1

Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

About Eversource

Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers. Before its rebranding, the company operated six main subsidiaries: Connecticut Light and Power (CL&P), Public Service Company of New Hampshire (PSNH), Western Massachusetts Electric Company (WMECO), Yankee Gas Services Company (Yankee Gas), NSTAR Electric, and NSTAR Gas. NSTAR itself was the product of corporate mergers and included the former Boston Edison Company, Cambridge Electric Light Company, Commonwealth Electric Company, Commonwealth Gas, and Cambridge Gas Company. All now currently operate under the Eversource name. Eversource remains Connecticut's largest electric utility, serving more than 1.2 million residential, municipal, commercial and industrial customers in approximately 149 cities and towns. It also serves approximately 229,000 natural gas customers in 73 cities and towns. Eversource is also New Hampshire's largest electric utility, serving more than 500,000 homes and businesses in 211 cities and towns throughout the state. Eversource Energy is a publicly-traded, Fortune 500 energy company headquartered in Hartford, Connecticut, and Boston, Massachusetts, with several regulated subsidiaries offering retail electricity, natural gas service, and water service to approximately 4 million[6] customers in Connecticut, Massachusetts, and New Hampshire.

Eversource Careers

Joining Eversource means becoming part of a dedicated team committed to safety, reliability, and innovation in energy. As a leading energy provider in the Northeast, Eversource offers unparalleled job opportunities, fostering a culture of leadership and growth in the industry.

Work You’ll Do

At Eversource, every position contributes to the company's mission of delivering reliable energy and superior customer service. Our team enjoys a dynamic work environment where professional growth and development are encouraged. With a variety of career paths available, Eversource is a place where your ambition drives your career forward, and where leadership and diversity training ensure you reach your potential.

Innovate and Lead

Eversource is at the forefront of the energy sector’s transformation, integrating innovative technologies and sustainable practices that benefit not only our customers but also our communities. By joining our team, you will collaborate with skilled professionals dedicated to pioneering solutions for a sustainable future.

Career Development

Eversource is committed to the professional development of its employees. Whether through leadership programs, skills training, or networking opportunities, we provide the tools needed for career advancement and personal growth. Our robust internship programs offer a gateway to full-time employment, giving hands-on experience and exposure to real-world challenges.

Be Part of Our Team

Our team at Eversource is driven by a shared commitment to excellence and teamwork. We value diversity and strive to create an inclusive environment where all team members can thrive. The benefits at Eversource go beyond the standard employment package; they empower our employees’ well-being and long-term financial security.

Explore Job Opportunities

Whether you’re starting your career or looking to make a significant impact in the energy sector, Eversource has a position for you. From engineering to customer service, our job opportunities span a wide range of skills and expertise. Ready to start your journey with us? Explore open positions, prepare your resume, and apply through our hiring portal.

Stay Connected

Stay informed about new openings and company news by joining our career network. Tailor your job alerts to match your career preferences and get insider tips that can help you during the interview process. At Eversource, your next big opportunity is just around the corner.

Join Eversource Today

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Learn more about Eversource
Size
9,227 employees
Market Cap
$29.2 billion
Industry
Net Income
$1.2 billion
Founded
1927
5 Year Trend
+5.4%
Revenue
$8.9 billion
NASDAQ

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