KPMG is currently seeking an Engineer, IT Service Management to join our Tax Ignition Team. This is a hybrid work opportunity.
Responsibilities:- Triage, investigate, and resolve Level 2 (L2) escalations from L1 support within established service-level agreements (SLAs)
- Troubleshoot and remediate issues related to metadata ingestion, data lineage, data quality rules, workflows, integrations, and user access/permissions
- Perform root cause analysis (RCA) on platform and application issues, documenting known errors, resolutions, and preventative guidance
- Develop, test, and deploy minor bug fixes and small feature enhancements using C#, following established change management and release processes
- Support release and change activities, including testing, validation, post-deployment verification, platform health monitoring, scheduled jobs, and integrations
- Maintain runbooks and knowledge base documentation, and escalate complex defects or enhancements to L3 support, vendors, or engineering teams with complete technical diagnostics
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:- Minimum one year of recent full-time experience in software engineering, full-stack development, data engineering, or a related technical role
- Bachelor's degree from an accredited college or university in computer science, engineering or related field is preferred; minimum of a high school diploma or GED equivalent required
- Experience with C# programming, including debugging existing code and implementing small, well-tested code changes
- Working knowledge of Microsoft Azure infrastructure, including virtual machines, App Services, networking, and resource management
- Familiarity with Git and GitHub development workflows, including branching, pull requests, code reviews, and CI/CD pipelines
- Understanding of GitHub Copilot or similar AI-assisted coding tools to support development, troubleshooting, and code quality
KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG LLP is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Depending on job classification , standard work hours, and years of service, KPMG LLP provides a Total Rewards Package that includes 401(k) and medical and may include dental, vision, disability and life insurance, personal well-being and Personal Time Off. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year depending on your job classification and entity affiliation. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .
Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6732BPG_9_27
