Job Requirements Position OverviewGFiber is seeking an
Engagement Leader to drive cross-functional engineering, testing, and Salesforce project deliveries. In this role, you will lead complex technical initiatives, overseeing the end-to-end execution of enterprise Salesforce implementations and system delivery programs. You will manage core delivery operations-including resource allocation, budget forecasting, Statement of Work (SOW) drafting, and Purchase Order (PO) lifecycle management-while spearheading AI-driven process transformations across engineering and delivery teams.
Key Responsibilities1. Salesforce Project & Delivery Management- Salesforce Implementations: Manage end-to-end delivery of Salesforce projects (e.g., Service Cloud, Sales Cloud, Field Service Lightning, or custom Lightning platform builds).
- Technical Governance: Lead cross-functional delivery teams (Salesforce architects, developers, business analysts, and testers) from scoping through release management and post-go-live support.
- Scope & Roadmap Alignment: Partner with business stakeholders to convert business requirements into technical Salesforce user stories, managing backlog prioritization, change requests, and release schedules.
2. Engineering & QA Project Leadership- Oversee concurrent engineering and hardware/software testing projects supporting GFiber's network infrastructure and platform services.
- Establish robust Quality Assurance (QA) and testing frameworks, ensuring high software quality, system stability, and automated test coverage prior to deployment.
- Track project critical paths, technical risks, mitigation strategies, and delivery SLAs.
3. Delivery Operations & Financial Oversight- Operational Allocation: Direct resource management and capacity planning across internal engineering teams and external delivery partners.
- SOW & Contract Execution: Scope, author, negotiate, and enforce Statements of Work (SOWs) for Salesforce partners, system integrators (SIs), and technical vendors.
- PO & Fina
Work Experience 7-10Years
