7-10 years of experience in project management, specifically with Salesforce implementations.
Proven track record in leading cross-functional teams in technical environments.
Strong understanding of Salesforce products, including Service Cloud and Sales Cloud.
Experience in drafting and negotiating Statements of Work (SOWs) and Purchase Orders (POs).
Familiarity with AI-driven process transformations in engineering and delivery.
Responsibilities
Manage end-to-end delivery of Salesforce projects, ensuring alignment with business needs.
Lead cross-functional teams through all phases of project delivery, from scoping to post-go-live support.
Collaborate with stakeholders to translate business requirements into technical user stories and manage project backlogs.
Oversee engineering and QA projects, ensuring high software quality and system stability.
Establish and maintain robust QA frameworks and automated testing processes.
Direct resource management and capacity planning for internal and external teams.
Scope and negotiate SOWs with Salesforce partners and technical vendors.
Benefits
Opportunity to lead innovative Salesforce projects in a dynamic environment.
Engage in AI-driven process transformations that enhance operational efficiency.
Collaborative work culture with cross-functional teams.
Professional development opportunities in project management and technical leadership.
Full Job Description
Job Requirements Position Overview
GFiber is seeking an Engagement Leader to drive cross-functional engineering, testing, and Salesforce project deliveries. In this role, you will lead complex technical initiatives, overseeing the end-to-end execution of enterprise Salesforce implementations and system delivery programs. You will manage core delivery operations-including resource allocation, budget forecasting, Statement of Work (SOW) drafting, and Purchase Order (PO) lifecycle management-while spearheading AI-driven process transformations across engineering and delivery teams. Key Responsibilities 1. Salesforce Project & Delivery Management
Salesforce Implementations: Manage end-to-end delivery of Salesforce projects (e.g., Service Cloud, Sales Cloud, Field Service Lightning, or custom Lightning platform builds).
Technical Governance: Lead cross-functional delivery teams (Salesforce architects, developers, business analysts, and testers) from scoping through release management and post-go-live support.
Scope & Roadmap Alignment: Partner with business stakeholders to convert business requirements into technical Salesforce user stories, managing backlog prioritization, change requests, and release schedules.
2. Engineering & QA Project Leadership
Oversee concurrent engineering and hardware/software testing projects supporting GFiber's network infrastructure and platform services.
Establish robust Quality Assurance (QA) and testing frameworks, ensuring high software quality, system stability, and automated test coverage prior to deployment.
Operational Allocation: Direct resource management and capacity planning across internal engineering teams and external delivery partners.
SOW & Contract Execution: Scope, author, negotiate, and enforce Statements of Work (SOWs) for Salesforce partners, system integrators (SIs), and technical vendors.
PO & Fina
Work Experience 7-10Years
About Virtusa Corporation
Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions. The company helps its clients transform their businesses through innovative technology solutions that enable them to improve customer engagement, increase operational efficiency, and drive revenue growth. Virtusa Corporation was founded in 1996 and is headquartered in Southborough, Massachusetts. The company has over 20,000 employees and operates in over 30 countries around the world. Virtusa Corporation is committed to sustainability and has received numerous awards for its environmental and social responsibility initiatives.
