Role Overview: As an Employee Relations Investigator, you will build trust through fair investigations, clear policies, and consistent processes for addressing workplace concerns. You will independently lead complex investigations and help shape how the company prevents and responds to employee relations issues. Beyond your investigation caseload, you will own assigned policy initiatives, process improvements, and the creation of practical employee relations frameworks, from identifying the need through design, implementation, and evaluation.
This role requires a JD and operates in an employee relations capacity. The position does not provide legal advice or serve as company counsel; active bar membership is not required.
Responsibilities:- Independently lead complex workplace investigations involving discrimination, harassment, retaliation, bullying, and other potential policy violations, including matters involving senior leaders.
- Own investigations from intake through closure, including defining scope, developing investigation plans, conducting interviews, evaluating evidence and credibility, and preparing objective findings.
- Produce clear, well-supported investigation reports and present findings and recommendations to appropriate stakeholders.
- Manage concurrent cases, maintain accurate records, communicate progress, and promptly escalate significant risks.
- Partner with HR and Legal on interim measures, corrective action recommendations, and post-investigation follow-up.
- Draft, review, and update employee relations policies, procedures, and guidance in partnership with Legal and relevant stakeholders; support implementation and ongoing maintenance.
- Design and implement frameworks for case intake and triage, risk assessment, escalation, investigation standards, decision-making consistency, and post-investigation monitoring.
- Improve employee relations workflows, including stakeholder handoffs, documentation standards, case-management practices, and reporting.
- Analyze case trends and process effectiveness to identify systemic concerns, recommend preventive measures, and evaluate improvements.
- Develop practical playbooks, templates, and training that help HR and managers apply policies and processes consistently.
- Own assigned projects from problem definition through stakeholder alignment, rollout, and measurement.
- Travel: Occasional travel to company locations for interviews and investigations; anticipated up to 10%, subject to business needs.
Minimum Requirements:- Juris Doctor (JD) from an accredited law school. Active bar membership is NOT required.
- Demonstrated experience independently conducting complex workplace investigations from intake through written findings, including discrimination, harassment, and retaliation allegations.
- Ability to conduct sensitive interviews, evaluate conflicting evidence, assess credibility, and prepare objective reports explaining the reasoning supporting findings.
- Experience drafting or materially revising employee relations policies, procedures, or guidance and supporting their implementation.
- Demonstrated ability to create and implement practical frameworks, playbooks, or workflows that improve consistency, accountability, and execution.
- Working knowledge of U.S. employment laws and workplace policies sufficient to recognize issues and identify matters requiring Legal's involvement.
- Experience managing concurrent sensitive matters and cross-functional projects with sound judgment, discretion, and reliable documentation.
- Ability to communicate difficult findings, build stakeholder alignment, and translate complex issues into clear, actionable guidance.
Preferred Requirements:- Experience investigating executive-level allegations, multiple-complainant matters, or systemic workplace concerns.
- Experience developing policies and investigation processes across multiple states or countries.
- Experience establishing employee relations governance, including policy ownership, approval processes, review cycles, and exception handling.
- Experience using case data and operational metrics to evaluate frameworks, improve processes, and guide preventive initiatives.
Why CHAOS?- Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
- Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
- Our Perks: Free daily lunch while you're working onsite, fully-stocked kitchen, unlimited PTO, casual dress code
- Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
- Team Growth: 500+ employees and counting across 5 global offices
Salary Range: $190k - $238kThe stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.
Recruiting Agencies: CHAOS Industries does not accept unsolicited resumes or outreach. Unsolicited submissions will not be reviewed or compensated.#LI-onsite
