DescriptionEmployee Relations and Compliance Manager, this is a full-time, exempt, Mon. through Friday, 8AM-5PM, hybrid position located at our Vicente campus in San Francisco.
Position SummaryThe Employee Relations & Compliance Manager plays a critical role in supporting a positive, equitable, and compliant workplace. This position serves as the primary point of contact for employee relations matters, providing guidance, review, and resolution of workplace concerns in a timely and thoughtful manner.
The role also ensures organizational compliance with employment laws and internal policies while maintaining strong oversight of HR systems, including UKG, to support data integrity, reporting, and operational efficiency.
This position partners closely with leadership to support employee well-being, mitigate organizational risk, and promote a culture aligned with the organization's mission and values.
Essential FunctionsEmployee Relations & Workplace Support• Serve as the primary point of contact for employee relations matters, including sensitive and complex workplace concerns
• Conduct and manage employee relations reviews, ensuring timely, fair, and well-documented outcomes
• Provide coaching and guidance to managers on performance management, conflict resolution, and corrective actions
• Meet with employees and managers to support conflict resolution and workplace solutions
• Promote a trauma-informed, culturally responsive approach to employee engagement
• Other duties as assigned
Compliance & Risk Management• Ensure compliance with federal, state, and local employment laws
• Manage leaves of absence (FMLA, CFRA, PDL) and workers' compensation processes
• Support internal and external audits and regulatory reviews
• Maintain and update HR policies and procedures
• Ensure accurate and consistent documentation practices
• Other duties as assigned
HRIS (UKG) & Data Management• Serve as primary administrator for UKG, ensuring data accuracy and system integrity
• Manage employee data, workflows, and reporting
• Partner with Payroll and People and Culture teams for accurate processing
• Generate and analyze People and Culture metrics
• Identify opportunities for system and process improvements
• Other duties as assigned
Organizational Partnership• Partner with leadership to support employee experience and engagement
• Provide guidance on HR policies and best practices
• Support onboarding and offboarding processes
• Collaborate cross-functionally with departments
• Participate in organizational initiatives and projects
• Other duties as assigned
Core Competencies- Strategic Communication & Alignment: Promotes a seamless flow of information throughout Edgewood to align employees' performance with the company's objectives
- Analytical Thinking/HR Analytics: Uses data and evaluation techniques to support informed business and workforce decisions.
- Conflict Management & Resolution: Effectively resolves workplace disagreements at individual and group levels.
- Judgement & Decision-Making: Applies sound reasoning to analyze situations and make fair, objective decisions.
- Inclusive Leadership & Cultural Competence: Contributes positively to a healing-centered, respectful workplace by engaging others with humility, and care. Fosters a respectful, healing-centered environment that honors diverse identities and experiences.
Applied Knowledge, Skills, and Abilities- Bachelor's degree in Human Resources or related field required, Masters Degree preferred.
- 5+ years of HR experience with focus on employee relations and compliance
- Experience handling complex employee relations cases
- Experience managing leaves and workers' compensation
- Experience with HRIS systems; UKG preferred
- Strong knowledge of employment laws
- Excellent communication and interpersonal skills
Preferred Qualifications- HR certification (SHRM-CP, PHR, etc.)
- Experience in nonprofit or behavioral health setting
- Experience in union environment
Salary InformationThis position has a salary range of $85,000.00-$105,000.00.
As part of our team, benefits-eligible employees receive an excellent comprehensive benefits package:
- 16 days of PTO the first year and more thereafter
- Nine paid holidays
- Five health and wellness days off annually
- 10% additional pay for community-relevant second language fluency
- Medical/Dental/ and Vision plans
- 403 B Retirement Plan with agency match
- Employee Assistance Program
- Commuter Benefits Program
- Medical and Childcare Flexible Spending Accounts
- Pet Insurance
- Identity Theft Protection Plan
- Paid Employee Referral Program
- Career advancement opportunities
- Retention bonuses for many positions
- Continuing Education expense reimbursement
- Professional licensing fee reimbursement
- Professional Development reimbursement opportunities
- Verified Public Service Loan Forgiveness Employer
