EMPLOYEE OPERATIONS MANAGER (PSA, Opt. 1)

Job Requisition ID: 60194 Opening Date: 11/06/2026Closing Date: 11/23/2026Agency: Department of Central Management ServicesClass Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Bilingual Option: NoneSalary: $9000-$9834;monthly anticipatedJob Type: SalariedCategory: Full TimeNumber of Vacancies: 1Bargaining Unit Code: NoneMerit Comp Code: Confidential Exclusion from RC063 Collective Bargaining Coverage
Work Hours: 8:30am-5:00pm Monday-Friday
Anticipated Hybrid Work Schedule Availability: 1 to 5 Days per week in office, depending on operational needsHeadquarter Location: 401 S Spring St, Springfield, Illinois, 62706Work County: SangamonAgency Contact:

Cara Reiser



217-836-2269

A resume is highly encouraged to evaluate your qualifications and skills as part of your application.

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Posting ID #60194

Position Summary

Join CMS Human Resources as our next Employee Operations Manager! In this key leadership role, you will guide and strengthen the employee operations function that supports CMS's internal workforce needs. You'll oversee reorganizations, position actions, and classification-related activities while ensuring alignment with policies, rules, and collective bargaining agreements. As CMS's expert in personnel actions, you'll collaborate with leadership, resolve complex issues, and shape improvements to HR processes. If you're a strategic thinker who enjoys meaningful problem-solving, policy interpretation, and leading operational change, we encourage you to apply!

State of Illinois Benefits

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position).
• 10 -25 days of paid vacation time annually (10 days for first year of state employment).
• 12 days of paid sick time annually which carryover year to year.
• 3 paid personal business days per year.
• 13-14 paid holidays per year dependent on election years.
• 12 weeks of paid parental leave.
• Pension plan through the State Employees Retirement System.
• Deferred Compensation Program - voluntary supplemental retirement plan.
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

If this opportunity appeals to you, please apply today!

Position Essential Functions

• Under general direction, serves as Employee Operations Manager for the Central Management Services (CMS) Human Resources (HR) office, planning, developing, administering, organizing, controlling, and overseeing all aspects of the employee operations functions for CMS.
• Serves as expert authority providing consultative and research services to Agency personnel on personnel actions.
• Serves as classification and personnel actions expert and liaison with personnel, hiring reform, and agency staff to resolve classification matters.
• Develops, implements, and evaluates agency policies and procedures for creating, clarifying, abolishing, and reallocating processes for classifications and any personnel actions processes.
• Serves as full line supervisor.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with coursework in business or public administration, labor, or personnel.
• Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization

Preferred Qualifications

• Prefers three (3) years of extensive knowledge of classification processes, position description development, determining reporting structures and class specifications.
• Prefers three (3) years of professional experience reading, interpreting, processing, and analyzing personnel actions/transactions to ensure compliance with personnel code, personnel rules, pay plan, collective bargaining agreements, comprehensive employment plan, or similar compliance rules and regulations.
• Prefers two (2) years of professional leadership experience leading a team of professional staff.
• Prefers working knowledge of personnel related computer systems, software, templates, such as the Human Resources Information System (HRIS), the Personnel Examination and Eligibility Records System (PEERS), Human Capital Management (HCM) Employee Central (EC) systems, or related personnel tracking database systems.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.

The conditions of employment listed here are incorporated and related to any of the job duties listed in the job description.

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com