Description Position at Pilgrim's
Employee Experience Manager
Pilgrim's is seeking an Employee Experience Manager to help shape how new team members connect with our culture, learn their roles, and thrive from day one. This role will standardize and strengthen orientation and onboarding across 30+ locations, partnering closely with Human Resources, Operations, Learning & Development, facility Onboarding teams, and business leaders to enhance the new team member experience, improve business outcomes, and advance key performance metrics.
This opportunity is ideal for a hands-on learning leader who builds strong partnerships, leverages technology and data to continuously improve programs, coaches and develops others, and enjoys working directly with facilities and team members across multiple shifts.
Essential Duties & Responsibilities:
- Lead Orientation & Onboarding Excellence
- Improve and ensure implementation of a standardized hourly and salaried orientation program across Pilgrim's facilities.
- Support 60-day Onboarding Program at Pilgrim's facilities.
- Continuously improve orientation and onboarding programs, including recommending enhancements and new technology that improve the employee experience.
- Create and maintain job skill assessments that build employee capability.
- Deploy training methods that best fit facility needs.
- Partner With Facilities and Leaders
- Build productive relationships with business leaders, Human Resources, Operations, Learning & Development, facility onboarding teams, and support departments.
- Identify and audit current and future facility training needs through job analysis, career paths, annual audits, and consultation with HR managers.
- Promote communication and partnership between onboarding and operational teams.
- Conduct close-out meetings with plant leadership after facility visits to communicate program status, updates, needs, and additional leadership involvement required for program success.
- Promote University of Pilgrim's learning experiences with plant leadership teams.
- Develop & Coach Onboarding Teams
- Facilitate and produce in-person and virtual training for orientation trainers, onboarding coordinators, onboarding supervisors, and others seeking to advance their training skills.
- Guide and mentor Onboarding Supervisors as they lead their teams.
- Coach others to develop strategic goals through mentoring sessions, planned activities, and specific written and verbal feedback.
- Create ongoing development opportunities for onboarding teams through a variety of methods.
- Organize and implement the annual Onboarding Conference.
- Use Data to Improve Results
- Review weekly key performance indicators, including retention, turnover, and employee engagement, in support of company vision and strategy.
- Promote root-cause analysis and action planning that drive results on key metrics.
- Diagnose problems, develop innovative solutions, and help teams implement improvements that prevent future occurrences.
- Use strong technology, communication, and analytical skills to improve business outcomes.
- Manage Field Execution
- Create facility-visit rotation schedules that meet team needs, including work across multiple shifts and changes to planned visit weeks or days.
- Promote safety, quality, and company culture on and off the production floor.
- Participate in professional-development sessions, conferences, and seminars.
What You'll Need:
- Education: Bachelor's Degree or equivalent experience required.
- Experience: Experience delivering effective training programs. Knowledge of coaching, classroom, on-the-job, and digital learning methods. General understanding of poultry processing.
- Skills: Strong communication, leadership, and relationship-building skills are required for success in this role. The ideal candidate will be highly organized and able to effectively manage multiple priorities. Strong written communication and computer skills, including proficiency in Microsoft Word, Excel, and PowerPoint, are required. Candidates must also demonstrate strong attention to detail and problem-solving skills, with the ability to influence others, navigate differing perspectives, and adapt to change.
- Location: This position has one available opening, and the successful candidate must be located out of one of our Big Bird or Case Ready facilities.
- Travel Requirements: Willingness to travel 75%+ and work across various shifts when needed.
Why Work for Pilgrim's?
- Benefits: Vision, medical, and dental coverage begin after 60 days of employment.
- Paid Time Off: Sick leave, vacation, and 6 company-observed holidays.
- 401(k): Company match begins after the first year of service and follows the company vesting schedule.
- Base Salary range of $79,417 - $96,492
- Incentive Pay: This position is eligible to participate in the Company's annual bonus plan. The amount of the bonus varies and is subject to the standard terms and conditions of the incentive program.
- Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs;
- Better Futures
