Your ImpactWe're seeking a creative, people-centered builder to transform how employees across Axon's Service, Support, & Training organization ramp, reach proficiency, and develop throughout their careers.
As an Employee Enablement and Training Program Manager for our Professional Services organization, you'll build and run a scalable onboarding and development program for the teams you support. You'll define what great readiness looks like and turn that into practical learning experiences, tools, and operating rhythms that managers and subject matter experts can sustain - starting with the highest-impact needs and scaling what works.
The ideal candidate has successfully launched an onboarding, enablement, and/or employee readiness program, loves developing people, moves quickly from ideas to execution, and brings creativity and experimentation to how employees learn, practice, and grow.
What You'll DoLocation: Scottsdale, AZ HQ; Travel 0%-30%
Reports to: Senior Manager, Operations
Direct Reports: 0
Onboarding & Role Readiness- Design, launch, and continuously improve onboarding and readiness programs for the teams you support.
- Partner with managers and SMEs to define what employees need to know and do, then build role-specific readiness roadmaps with clear learning, hands-on practice, and proficiency milestones.
- Build reusable frameworks and tools that keep programs consistent while flexing to each team's needs.
- Run structured check-ins through employees' first six months to reinforce learning, assess readiness, and close gaps.
- Equip managers and SMEs with the guidance and tools they need to coach employees and validate proficiency on the job.
Ever-boarding & Employee Development- Build a plan for ongoing learning and skill development for the teams you support.
- Partner with managers and SMEs to define role-specific skill and competency expectations.
- Translate identified skill gaps into learning paths, refreshers, and practice opportunities.
- Create engaging learning experiences - live sessions, shadowing, scenario practice, and recorded content.
Program Management & Continuous Improvement- Turn ambiguous team needs into clear, prioritized programs, and build iteratively.
- Facilitate working sessions with managers, SMEs, and employees to define performance expectations.
- Set success measures for learning effectiveness, proficiency, and time to readiness; use feedback and data to improve programs.
- Use technology and AI-powered tools to make learning more personalized and efficient.
What You BringExperience- Bachelor's degree in a related field or equivalent practical experience.
- 3-5 years of experience in onboarding, employee enablement, learning and development, or program management.
- Demonstrated experience taking at least one onboarding or readiness program from design through launch, adoption, and measurement.
- Strong program management and facilitation skills, with the ability to move quickly from planning to execution.
- Ability to build competency frameworks, learning paths, and clear documentation.
- Strong analytical skills, with the ability to define success measures and use data to improve programs.
- Experience with learning platforms, collaboration tools, or AI-powered tools is a plus.
- Strong written and verbal communication skills.
Approach- Builder mindset - you're energized by creating something that doesn't exist yet and know how to turn ambiguity into action.
- People-centered - you design around how employees actually learn, practice, work, and grow.
- Creative - you challenge traditional approaches and find engaging ways to build knowledge, skills, and confidence.
- Bias for action - you move quickly, test ideas, learn from results, and iterate rather than waiting for perfect solutions.
- Curious - you immerse yourself in the work and learn directly from the people doing it.
- Scalable thinker - you balance the unique needs of individual teams with the need for organizational consistency and sustainable solutions.
- Collaborative and influential - you build trust, create shared ownership, and drive progress across teams without relying on direct authority.
Benefits that Benefit You- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Important NotesThe above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
