7 years in industrial cleaning with 3-5 years in project management, preferably from bid proposal to execution.
Experience operating, maintaining, and troubleshooting industrial cleaning equipment.
Strong research and planning skills to secure business leads.
Excellent teamwork and collaboration abilities with strong communication skills.
Proficient in technical writing and verbal communication.
Exceptional interpersonal skills for relationship building and conflict resolution.
Strong analytical, planning, and organizational skills with the ability to prioritize multiple deadlines.
Responsibilities
Secure customer orders to meet revenue targets through direct selling and value-added solutions.
Develop sales plans aligned with profitable revenue objectives.
Act as primary liaison between customers and HPC operations to resolve service issues.
Monitor account activity to ensure customer KPIs are met.
Cultivate relationships to retain clients and gain referrals.
Demonstrate business acumen to be viewed as a trusted advisor.
Review project proposals to determine timelines, funding, and resource allocation.
Establish work plans and staffing for project phases, arranging recruitment as needed.
Support customers during contract implementation and seek feedback for satisfaction.
Communicate account activity effectively with support staff to maintain high service levels.
Develop and execute sales and marketing plans for existing accounts.
Coordinate business reviews and planning meetings as per account schedules.
Benefits
Opportunity to work in a safety-focused environment.
Engagement in diverse project management tasks from bid to execution.
Chance to build and maintain strong client relationships.
Professional development through hands-on experience in industrial services.
Dynamic work environment with significant travel opportunities.
Full Job Description
Job Description
HPC-Industrial Powered by Clean Harbors is hiring Industrial Services Program Manager to join their safety conscious team in Deer Park, TX. This position is responsible for planning, leading, organizing, and coordinating all aspects of project work from the bid process through completion of project. Ensure the project is completed in a safe manner according to the job procedure plan as well as the safety execution plan. Other responsibilities include effective communication with customers, field crew, and operations manager in charge of the account. Ensure appropriate/reliable equipment and fully trained personnel are on site.
60% Travel is required. TWIC preferred or must be able to obtain.
Responsibilities
Secures customer orders for HPC that achieve revenue targets through direct selling, focusing on solutions that add value to their respective businesses, and developing strategies that focus on their bottom-line performance.
Develops sales plans that support profitable revenue objectives.
Primary liaison between customer and HPC operations in resolving service issues.
Monitors account activity to ensure that defined customer key performance indicators (KPIs) are met.
Cultivates quality relationships laterally and above primary contact to retain clients and win referrals to new clients.
Demonstrates business acumen, cultivating a network with the result of earning the respect to be viewed as a trusted business advisor.
Reviews project proposals or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
Establishes work plan and staffing for each phase of project and arranges for recruitment or assignment of project personnel.
Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.
Performs effective communication of account activity and requirements with all support staff to ensure account services are maintained at the highest level.
Develops, presents and executes sales and marketing plans for each existing account.
Coordinates, organizes and presents business reviews and planning meetings as specified by the contact schedule specified for each account.
Performs other duties as assigned.
Qualifications
Seven years industrial cleaning environment with 3-5 years project management experience; prefer project management experience to include but not limited to management of bid proposal to the successful execution of the project
Proven ability to operate, maintain and troubleshoot industrial cleaning equipment. Prior project management/supervisory experience with proven leadership skills.
Ability to research, plan, & follow-up leads to secure business.
Proven well developed teamwork and collaboration skills including strong verbal and written communication, presentation, and team facilitation.
Must be well versed in technical writing and verbal communication.
Must possess excellent interpersonal skills to build positive relationships and handle conflict resolution.
Has the ability to develop solutions to resolve account problems.
Excellent analytical, planning and organization skills.
Must have the ability to prioritize to meet multiple deadlines.
TWIC preferred or must be able to obtain.
Valid driver's license required.
60% travel required.
Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/.
