Bachelor's Degree or equivalent experience required.
1-3 years of relevant EHR system experience preferred.
Fluency in Microsoft Office Suite is necessary.
Epic certification and experience with Sunrise and Meditech are highly preferred.
Experience in clinical, ancillary, and revenue cycle healthcare is welcomed.
Candidates must complete an assessment evaluating critical thinking and technical problem-solving skills.
Responsibilities
Implement and support EMR solutions for optimal functionality.
Analyze and document complex use cases and workflows.
Configure, test, install, and maintain EHR applications based on functional requirements.
Ensure test scripts are created and updated for proposed workflow solutions.
Troubleshoot and resolve moderately complex application-related issues.
Collaborate with stakeholders to gather requirements and design solutions that meet business needs.
Participate in testing and validation of system upgrades and ongoing optimization efforts.
Benefits
On-site support during go-lives and system upgrades.
Participation in disaster recovery measures.
Opportunity to work closely with clinicians and IT teams.
Engagement in process design initiatives to enhance system utilization.
Full Job Description
Job Description
Implements, maintains, and supports Epic, Sunrise & Meditech EHR applications, focusing on specific modules as assigned. Independently analyzes and resolves moderately complex issues, leveraging established guidelines and experience to configure and optimize the Epic, Sunrise & Meditech systems. Actively contributes to process design and collaborates with stakeholders to ensure technical solutions meet business needs.
Job Responsibility
Implements and provides ongoing support for our EMR solutions, ensuring seamless operation and optimal functionality.
Analyzes and documents complex use cases and workflows, making independent decisions on optimal technical approaches and system configuration.
Configures, tests, installs, and maintains EHR applications, translating functional requirements into system build.
Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
Troubleshoots and resolves moderately complex application-related issues, applying established guidelines and prior experience.
Collaborates with various internal stakeholders, including clinicians, administrators, and IT teams, to gather requirements, analyze workflows, and design solutions, ensuring EHR applications specifications meet business needs, support process design initiatives, and promote effective system utilization.
Participates in the testing and validation of system upgrades and supports ongoing system optimization efforts.
Conducts thorough testing of system changes to guarantee seamless integration and minimal disruption to daily operations.
Communicate effectively in English via emails, Teams meetings & chat, etc. across all teams associated with task assignments.
Support the training team by keeping trainers abreast of new functionality and system changes.
Troubleshoot problems and address questions from users and provide on-call support on a rotating basis.
Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
Complete all tasks in a timely manner with accurate documentation.
Participate in disaster recovery measures.
Provide assigned on-site support during go-lives and system upgrades.
Understands interface requirements and considerations to ensure appropriate testing is done to validate workflow from end to end.
Analyze new functionality in new releases to identify impact.
Job Qualifications:
Bachelor's Degree required, or equivalent combination of education and related experience.
1-3 years of relevant experience, preferred. This includes EHR system build/configuration/troubleshooting, HL7 data integration and other healthcare focused IT proficiency.
Fluency in Microsoft Office Suite necessary.
Candidates must complete an assessment evaluating critical thinking and technical problem solving skills to be considered for hiring.
Epic certification, Sunrise and Meditech experience highly preferred.
Clinical, ancillary and revenue cycle healthcare experience welcomed.
Additional Salary Detail: The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
