Electrical Manager

ELECTRICAL OPERATIONS MANAGER $100,000 Base Salary + Profit Sharing | Target Total Compensation: $150,000+ Apex Solutions | Danville, Kentucky Full-Time | Monday-Friday | 7:00 AM-5:00 PM We are seeking an experienced, motivated, and results-driven Electrical Operations Manager to help develop, lead, and grow our Electrical Division. This is a unique opportunity for an experienced electrical professional who wants more than a traditional management position. You'll have the opportunity to build a department, develop a team, influence business decisions, and share financially in the division's success. We want someone who thinks like an owner, leads by example, takes accountability, and is motivated to build something exceptional. This is initially a hands-on leadership position. The successful candidate must be willing to work alongside technicians in the field, assist with sales and estimating, and establish the operational foundation of the department. As the division grows, the role will transition toward full-time leadership, management, and business development. COMPENSATION & BENEFITS $100,000 BASE SALARY + PROFIT SHARING Target total annual compensation of approximately $150,000, with additional earning potential based on division profitability and performance. Our compensation package includes: • $100,000 annual base salary • Profit-sharing incentive program tied to Electrical Division performance • Target total compensation of approximately $150,000 annually, subject to achieving performance and profitability goals • 100% employer-paid employee medical insurance premiums • Dental insurance • Vision insurance • 401(k) retirement plan with company matching • 80+ hours of accrued paid time off annually • Paid company holidays • Paid professional training and continuing education • Nexstar Network training, coaching, and professional development • Company-provided uniforms, polos, T-shirts, and hats • Company iPad and access to ServiceTitan • Employee recognition and performance-based rewards • Supportive, team-oriented working environment • Dedicated office, dispatch, warehouse, marketing, and administrative support Standard Schedule: Monday-Friday, 7:00 AM-5:00 PM, with additional hours or emergency management support as operational needs require. Profit-sharing compensation is performance-based and governed by the company's written incentive plan. Target compensation is not guaranteed. POSITION OVERVIEW The Electrical Operations Manager will be responsible for the development, leadership, daily operations, profitability, and long-term growth of the Apex Solutions Electrical Division. This individual will oversee field operations, technician performance, customer satisfaction, safety, quality control, estimating, sales development, and departmental financial performance. We are looking for a leader who can successfully balance technical expertise with business management. The ideal candidate will understand that running a successful electrical department requires more than completing electrical work. It requires developing people, generating revenue, managing costs, delivering exceptional service, and creating repeatable systems that support profitable growth. KEY RESPONSIBILITIES 1. Division Development & Growth • Take an active role in building, expanding, and developing the Electrical Division. • Work directly with company ownership to establish departmental goals, growth strategies, and performance expectations. • Assist with sales, estimating, customer relationships, and business development. • Identify opportunities to expand residential, commercial, and light industrial electrical services. • Develop operational procedures, pricing strategies, and service standards. • Establish systems that allow the department to scale efficiently and profitably. • Initially work hands-on in the field as needed while building a capable and self-sufficient team. 2. Leadership & Team Management • Direct and oversee electricians, apprentices, and other Electrical Division personnel. • Lead by example and establish a culture of accountability, professionalism, safety, and quality. • Recruit, interview, hire, onboard, train, and develop qualified team members. • Conduct regular team meetings, ride-alongs, coaching sessions, and performance evaluations. • Establish clear expectations for productivity, workmanship, customer service, and professional conduct. • Address performance concerns promptly and professionally. • Develop technicians into skilled, independent, and productive professionals. • Create a team capable of operating efficiently without constant management intervention. 3. Daily Operations & Field Support • Oversee daily scheduling, dispatch coordination, job assignments, and field productivity. • Ensure technicians are properly equipped and prepared to complete assigned work. • Assist with complex diagnostics, electrical troubleshooting, and technical problem-solving. • Review electrical plans, schematics, one-line diagrams, and project specifications. • Oversee electrical service, repairs, installations, panel upgrades, service changes, generators, EV chargers, lighting, and other projects. • Coordinate permits, inspections, and code-compliance requirements. • Ensure all work complies with applicable electrical codes, Kentucky licensing requirements, and company standards. • Monitor open jobs, incomplete work, follow-up appointments, and outstanding estimates. • Ensure accurate and timely job documentation in ServiceTitan. 4. Financial Performance & Profitability • Take ownership of the Electrical Division's financial performance. • Monitor revenue, gross profit, operating expenses, labor efficiency, and departmental profitability. • Review estimates, pricing, labor allocation, and material costs to protect job margins. • Establish and monitor key performance indicators, including: - Department revenue and profitability - Technician productivity and efficiency - Average ticket - Estimate conversion rate - Sales performance - Callback percentage - Customer satisfaction and reviews - Labor and material cost control • Identify financial weaknesses and implement corrective actions. • Work with ownership and Accounting to develop budgets, forecasts, and growth targets. • Provide regular performance reports and operational updates to company leadership. 5. Quality Control & Customer Satisfaction • Maintain high standards for workmanship, professionalism, and customer service. • Inspect completed work and ensure jobs meet company quality standards. • Investigate callbacks, failed inspections, and customer complaints. • Identify recurring workmanship issues and implement corrective training. • Assist with escalated customer concerns and ensure timely, professional resolutions. • Promote clear communication, accurate estimates, and a positive customer experience. • Protect and strengthen the reputation of Apex Solutions. 6. Safety, Compliance & Asset Management • Enforce company safety policies, OSHA requirements, and applicable electrical safety standards. • Ensure proper use of personal protective equipment and safe electrical work practices. • Maintain awareness of NEC requirements and applicable Kentucky regulations. • Oversee departmental tools, inventory, equipment, vehicles, and material purchasing. • Ensure service vehicles are properly stocked, organized, maintained, and operated safely. • Coordinate with other Apex Solutions divisions to maintain efficient company-wide operations. REQUIRED SKILLS & COMPETENCIES Leadership & Business Management • Strong leadership, coaching, and employee development abilities. • Ability to build and manage a profitable electrical service department. • Understanding of budgeting, job costing, labor efficiency, pricing, and profitability. • Ability to hold employees accountable while maintaining a positive and professional culture. • Strong organizational, planning, and decision-making skills. • Ability to manage competing priorities in a fast-paced service environment. • Strong sales, estimating, and customer relationship skills. Technical Expertise • Extensive experience in residential and commercial electrical service and installation. • Strong working knowledge of the National Electrical Code. • Advanced electrical troubleshooting and diagnostic capabilities. • Ability to read and interpret blueprints, schematics, wiring diagrams, and project drawings. • Knowledge of electrical distribution systems, panels, service equipment, generators, transfer switches, EV chargers, lighting, controls, and surge protection. • Ability to guide and train technicians through complex electrical challenges. • Commitment to safe work practices and quality workmanship. Technology & Communication • Strong written and verbal communication skills. • Proficiency with computers, tablets, email, and digital reporting systems. • Ability to learn and effectively use ServiceTitan or comparable field-service software. • Ability to communicate professionally with customers, technicians, vendors, inspectors, and company leadership. MINIMUM REQUIREMENTS • High school diploma or equivalent. • Valid Kentucky Journeyman Electrician License. • Valid driver's license with an insurable driving record. • Strong electrical service, installation, and troubleshooting experience. • Working knowledge of applicable electrical codes and safety regulations. • Ability to lead technicians, manage field operations, and resolve customer concerns. • Ability to review estimates, invoices, and job documentation. • Willingness to work in the field during the development of the division. • Ability to provide occasional overtime or after-hours management support. • Ability to successfully complete applicable pre-employment screening requirements. PREFERRED QUALIFICATIONS • Kentucky Master Electrician License - Strongly Preferred • Five or more years of electrical field experience. • Previous Electrical Operations Manager, Service Manager, or supervisory experience. • Experience building or growing an electrical service department. • Proven success managing revenue, profitability, and technician performance. • Experience with residential and commercial electrical systems. • Generator installation and service experience. • EV charger installation experience. • Service sales and estimating experience. • OSHA 10 or OSHA 30 certification. • NFPA 70E electrical safety training. • ServiceTitan experience. • Experience recruiting, training, and developing electricians and apprentices. • Familiarity with Kentucky electrical permits, inspections, and licensing requirements. WHO WE ARE LOOKING FOR We are not looking for someone who simply wants a management title. We are looking for someone who wants to build a successful business within an established company. Our ideal candidate: • Takes ownership instead of making excuses. • Leads from the front and earns the respect of their team. • Understands that profitability and customer satisfaction go hand in hand. • Is comfortable working in the field when needed. • Enjoys developing people and building strong teams. • Makes decisions based on facts, accountability, and results. • Takes pride in quality workmanship and professional service. • Wants to grow personally, professionally, and financially. • Is motivated by the opportunity to earn more as the division becomes more successful. If you are an experienced electrical professional who has the technical knowledge, leadership ability, and business mindset to build a successful Electrical Division, we want to talk to you. BUILD SOMETHING YOU CAN BE PROUD OF. At Apex Solutions, you will have the opportunity to help shape the future of our Electrical Division, develop a strong team, and participate in the financial success you help create. $100,000 Base Salary | Profit Sharing | Target Total Compensation $150,000+ Apply today and take the next step in your career with Apex Solutions.